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Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews

2,809 Reviews of Bronx Honda - Service Center

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August 02, 2021

Never again put my car in this Honda service. They keep my car in there for a week without fixed. I call 3 time each day they keep say they will call back but never call back. The whole staffs is lack of c More

by HENRYBOPHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
July 31, 2021

All staff were very welcoming and helpfull,amazing service for the bronx location.. i wil definitely come back for anything.. keep.up the great customer service More

by MARTINEZ0114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Bronx Honda responded

We appreciate your loyalty! We will always do everything we can to keep earning your support in the future! --Marcie

July 30, 2021

Excellent service, very helpfull, Professional the way they conduct themselves. Keep up great job.. very clean shop. Nice employee. The service department well Organize. And safe More

by TASC408@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 30, 2021 -

Bronx Honda responded

We are so very grateful for your support of Bronx Honda! Thanks for the shout-out to Victor and Yesenia! All the best, Marcie

July 30, 2021

Fair at best. This site is not open on weekends and I can never get someone on the phone during the week. A fair experience More

by JNUNEZ12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Donato
July 30, 2021

I bought my car in 11:00 for 11:30 appt for HRV recall for computer reset & cvt transmission inspection. Every employee I encountered was very nice & professio nal. Thank goodness my car was ok & was chec More

by Jsuzukijones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heavy white man 1st chair right
Jul 31, 2021 -

Bronx Honda responded

We are very grateful to you for your support of Bronx Honda! We promise to always do everything we can to deserve your loyalty. --Marcie

July 30, 2021

This rating is for the service department. Excellent service! In and out with no hassle. No upsell on services rendered. John was the epitome of what service representatives should be More

by BIGWAWAO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jul 31, 2021 -

Bronx Honda responded

Thank you so much for the review, we work really hard to earn our customers' trust. And John is the best, we are so incredibly lucky to have him running Service, especially at this very challenging time! --Marcie

July 30, 2021

They are very polite and took care of me very well, I am very thankful for there work that they did on my van thanks More

by JANIFKISS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Bronx Honda responded

I hope your van is running well! Thank you for taking the time to share your experience with us, and we are very grateful to you for your support of Bronx Honda! --Marcie

July 30, 2021

I like the service is faster than other companies that are very are very good service congratulations honda i am very happy for your performance More

by GEOVANNI.CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 31, 2021 -

Bronx Honda responded

Wow, thank you so much for making g our day! We are very grateful to you! --Marcie

July 29, 2021

Very nice staff and efficient, but you have to wait a long time to get an appointment. Oil changes used to be able to just drive in. More

by carolp122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

I appreciate the location it is convenient the staff is friendly. I was given assistance on my my next appointment. The location was neat and clean More

by villagesharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Bronx Honda responded

Thank you so much, I love the Zerega Avenue location too. The neighborhood is growing fast! I am grateful for your support of Bronx Honda! We will be sure to keep earning your loyalty in the future. --Marcie

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