Back

Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews

2,809 Reviews of Bronx Honda - Service Center

Sort by
July 29, 2021

I was very pleased with my Honda experience. Checking in was quick. The wait time was short and Yesenia was professional, pleasant and very friendly. More

by ERICKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Jul 30, 2021 -

Bronx Honda responded

Thank you so much for sharing your experience. We are thrilled to have Yesenia back with us as a service advisor, she is really talented. I'm very appreciative of your feedback. --Marcie

July 29, 2021

Victor was very professional and answered all of my questions. I was in and out in a timely manner. I am very satisfied with the service at bronx Honda. More

by bx_maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Bronx Honda responded

Thank you for your support and for sharing your experience! We are so very lucky to have Victor here. Let us know of you ever need anything. --Marcie

July 29, 2021

I arrived on time and the oil change and basic services were performed satisfactory Everything was done well the technician was going I have no complaints More

by Elna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Jul 30, 2021 -

Bronx Honda responded

Thank you for sharing your experience, we really appreciate it! And thank you for supporting Bronx Honda! --Marcie

July 28, 2021

The beautiful woman in the main was very helpful making the experience that much better.it was a real pleasure. Thank you so very much More

by william70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
July 28, 2021

Service was quick for oil change and CVT program update. I also appreciated the advice on the need for an alignment and tire rotation. However, they forget to reset oil percentage. More

by RJCOSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 30, 2021 -

Bronx Honda responded

Thank you so much for the feedback. We are very appreciative! Stop by anytime and ask for our manager and we will reset the oil light. I apologize for that. --Marcie

July 28, 2021

Customer service is the best! Victor is always pleasant and helpful. The wait time is minimal! I will definitely recommend Honda services to friends and family. 😊 More

by MJBETHUNE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Everyone there could be a little more courteous!. Always have a mean face, upset at someone, some eye contact will help. Treat us as humans and not like another number. More

by angrlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
July 25, 2021

Everyone s appt is. the same : "Be. Here by Seven Everyone s appt is. the same : "Be. Here by Seven (am). NOT GOOD! I was there TEN HOURS for a side window replacement and all the g More

by SEDELLETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The. Last cashier of THAT day!
July 24, 2021

Fast and efficient service very good attentions from the staff, friendly, knowledgeable, and the wait was short good costumer services, high quality I really like it More

by DEYANIRA.QUEZADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Rosado
Jul 25, 2021 -

Bronx Honda responded

We really appreciate your support of Bronx Honda, and we promise to keep earning your loyalty in the future! --Marcie

July 23, 2021

Have you been to BRONX HONDA service in a while but the service has gotten better but the only thing I would change is making appointments More

by HEAV1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Jul 25, 2021 -

Bronx Honda responded

Thank you so much for sharing your feedback. We take it very seriously. Please email me at marcie@bronxhonda.com to let me know if you prefer to make appointments online or by calling a service advisor. We are trying to improve the process for our customers. --Marcie

...
203
...