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Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews

2,809 Reviews of Bronx Honda - Service Center

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July 22, 2021

Good place to get car inspected and repaired. Don’t charge blindly. Gives a sheet after their work is done. But They need to be little more friendly when they talk to the customers More

by ahraju138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 25, 2021 -

Bronx Honda responded

Thank you for the feedback, we really appreciate it. We will keep working hard to earn your business in the future, and we hope to see you soon! --Marcie

July 21, 2021

It's one of the best Honda service around there thats why I'd like to go there The service is excellent And the workers are great thank you!!! More

by ALBERTO.CORTEZ6324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 21, 2021 -

Bronx Honda responded

On behalf of everyone at Bronx Honda, thank you for being a loyal customer, and for sharing your experience with us. We will continue to work hard to earn your business in the future. --Marcie

July 21, 2021

My appointment for the airbag recall was made. One month in advance. I arrived at 8am and sat for 6 hrs before finally being told you didn’t have the part and lt had to be ordered. I found this out only aft More

by PEB747VERIZON
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Christina Donato
July 21, 2021

Victor always takes care of me. He’s professional, very knowledgeable, he listens , and his timing is on point. Great customer service from Victor since 2016. More

by corissasharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Bronx Honda responded

Victor rocks! Thank you for the feedback, we are very grateful to you! --Marcie

July 21, 2021

I didn’t have an appointment and Victor was able to squeeze me in for a car inspection that was due in July. I was very happy with the work the mechanics did. More

by SAMPSONMIRIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 21, 2021 -

Bronx Honda responded

I'm very grateful to you for supporting Bronx Honda and for sharing your experience with us. Thank you! --Marcie

July 21, 2021

They are ALWAYS short staffed. Oil change apt for 12:30 and didn’t leave until after 2:30. Victor did inform me they were understaffed and the wait time would be about 2 hours however that seems to always More

by tyleashanese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

This time around it was fast and quick! Normally the service will take longgggg but I’m happy with this visit. fast quick and understanding of my vehicle issue More

by prettybellaa89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Jul 21, 2021 -

Bronx Honda responded

Thank you for the feedback, we are always trying to improve our customer service in order to get you in and out as quickly as we can. We appreciate you! --Marcie

July 19, 2021

The service is amazing and was quick and easy. They were able to get it done quickly and I had my car the next day. More

by ltholman07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 20, 2021 -

Bronx Honda responded

I'm so glad you had a great experience servicing your Honda at Bronx Honda! Please let us know if you ever need anything or have any questions. All the best, Marcie

July 17, 2021

They always work with the customer doing the best they can even if I forgot to make an appointment they look out for me I like that. More

by acampbellcrespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Jul 18, 2021 -

Bronx Honda responded

Thank you for your support of Bronx Honda, we appreciate you! Let us know if you ever need anything. All the best, Marcie

July 17, 2021

I bought my car in for a recall it took a month for the appointment. The appointment was made for 9:30am I got my vehicle checked in at 9:00 am. My vehicle sat parked from Tuesday until Friday 2:30pm. The More

by EUNICERICHARDS
Recommend Dealer
No
Employees Worked With
Christina Donato
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