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Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews
Call Service Center (718) 892-3300

2,809 Reviews of Bronx Honda - Service Center

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July 08, 2021

Buen servicio rapidez en y buen trato muy confortable la sala de espera yo lo recomiendo para que otros usen sus servicios me gusto mucho More

by JUANUBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
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Jul 10, 2021 -

Bronx Honda responded

Muchas gracias por las palabras amables. Trabajamos arduamente para brindar un excelente servicio al cliente y mantener cómoda la sala de espera. Te aprecio. Ciao, Marcie

July 08, 2021

Customer service was excellent. Didnt have to wait to see a service advisor when I walked in. The advisor was very pleasant. I was pleased. More

by ADELARDGE
Recommend Dealer
Yes
Employees Worked With
Christina Donato
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July 07, 2021

I recently had service at Bronx Honda. Yesenia, our rep was awesome! She took her time and answered all of my questions with ease. Great customer service. Much appreciated!!! Thank you More

by YENNY2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Report | Print
Jul 10, 2021 -

Bronx Honda responded

Thank you so much for the great feedback. I agree completely about Yesenia, she is an important part of the Bronx Honda family. We hope to see you again soon, we are grateful for your business! --Marcie

July 06, 2021

Unsatisfactory not happy at allI am not happy with the service I had my vehicle all day nothing was done More

by EVILC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Report | Print
July 05, 2021

Oil change service was completed well but was completed in 2-2.5 hours, far too long especially when the center was not full of customers waiting on their cars. More

by JOSPEHOSEI347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Report | Print
Jul 10, 2021 -

Bronx Honda responded

Thank you for your feedback, we take it very seriously. Many customers choose not to wait for their car in our waiting area, or we could be working on cars that require multiple days to finish. At any rate, I agree that you waited too long for your oil change, especially if you were on time for your appointment. Please email me at marcie@bronxhonda.com so I can find our what happened and get back to you. We want to earn your business in the future. --Marcie

July 04, 2021

Takes too long to get in touch with you bad More

by Erosario84.er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2021

Great consumer service nice people Yes will recommend to family More

by parrilla_cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2021 -

Bronx Honda responded

Thank you so much, we really appreciate your support of Bronx Honda! --Marcie

July 04, 2021

El servicio fue excelente y muy satisfactorio y no fue tan larga la espera More

by MILOCA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2021 -

Bronx Honda responded

Estamos muy agradecidos de tenerlo como un cliente de honor. Muchísimas gracias! --Marcie

July 04, 2021

Victor was very professional and polite he helped assist me. More

by sheanashaw87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2021 -

Bronx Honda responded

Thank you so much for your feedback, Victor is great! I'm so glad he was able to help you! --Marcie

July 04, 2021

Victor is great. Very fast and efficient. My Lunar Silver Honda Accord is always in good hands. They always honor the free oil change coupons. I wish I had more 😊 -Andrew Amechand More

by AAMECHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Report | Print
Jul 10, 2021 -

Bronx Honda responded

Hi Andrew, thank you for writing your review, and for the shout-out to Victor! We really appreciate your loyalty to Bronx Honda!!! Enjoy your remaining oil change coupons while they last, however, because we do not give them out anymore! And if you are ever interested in trading in your Accord for a later model, please let us know! --Marcie marcie@bronxhonda.com

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