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Bronx Honda - Service Center

Bronx, NY

4.2
2,806 Reviews

2,806 Reviews of Bronx Honda - Service Center

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April 14, 2021

Front desk service by Matthew was excellent. However, time frame for service given was 1 to 2 hours. Service lasted 3.5 hours. Smh..not cool More

by Nilsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

Thank you for the shout out to Matthew, and for the feedback. We apologize for the unusually long wait time, we are working very hard to improve every customer's experience. --Marcie

April 13, 2021

It is a typical service center. What truly sets them apart from the rest is the amazing customer service that they provide. Victor is the most helpful and trustworthy person I’ve met in any service cent More

by pito227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Castanon
April 13, 2021

Very friendly and polite customer service and employees, great service reasonable prices . Appointment at 10 am out by 11am highly recommended. Thank you much Bronx Honda More

by olgamele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

Thank you for choosing Bronx Honda. We appreciate you very much! --Marcie

April 12, 2021

I am happy . Friendly , service.. quality work. They clean my car front engine area. They filling coolant fluid. Service Dept friendly. Payment option very nice. I got installment. Thanks More

by uzzal3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

Thank you so much! I'm glad you were able to use Sun Bit, it is a great program. Thanks for the shout out to Matthew! --Marcie

April 12, 2021

In the past twenty plus years I am very much comfortable and satisfied with this dealership. Sales representative and technical support displayed their ability related to their job description in a professi More

by EURIELW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

We are very grateful for your loyalty. The next time you are at Service or our Showroom, please ask for me, I would love to meet you in person. All the best, Marcie

April 11, 2021

Great service in a timely manner. I didn't have to wait a very long time to get back to driving and enjoying a wonderful automobile. More

by NOBUSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Apr 11, 2021 -

Bronx Honda responded

Thank you for the review. We work very hard to provide excellent customer service, and we appreciate your loyalty. All the best, Marcie

April 11, 2021

The service here is great and quick. I would definitely recommend this to friends and family. Everyone was nice and friendly and answered all my questions. More

by mjeniffer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
April 11, 2021

Brought my 2018 Honda Accord for software update due to a recall and for wheel alignment. Service was efficient. Now car dashboard lights work better and ride is noticeably smoother. More

by mh29
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

Thank you very much! We take a lot of pride in our customer service at every level. I'm glad you trusted us with the care of your Accord! --Marcie

April 10, 2021

Victor is very efficient and professional Always very Victor is very efficient and professional Always very helpful He explained what was needed for the car He always does He is very professi More

by luz_m_rodriguez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Bronx Honda responded

Thank you, Ms. Rodriguez, we appreciate the shout-out for Victor and Bronx Honda! Let us know if you need anything. --Marcie

Apr 12, 2021 -

luz_m_rodriguez responded

Ms. Rodriguez Not Mr. Rodriguez

April 09, 2021

Bronx Honda has proven to be an exceptional place to service your vehicle. from the moment i drove in all staff members were polite and extremely helpful. They had their systems in place due to covid an More

by mille1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shout out to Victor from the service dept. He was very polite and didnt make me feel like a woman who doesnt know anything about cara. He was able to explain exactly what was needed and was patient in doing so.
Apr 10, 2021 -

Bronx Honda responded

Thank you for taking the time to write a review, but also to go out of your way to compliment Victor, he works really hard to provide excellent customer service. We really appreciate you. --Marcie

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