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Bronx Honda - Service Center

Bronx, NY

4.2
2,806 Reviews

2,806 Reviews of Bronx Honda - Service Center

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January 21, 2021

Victor Mercado is THE best service advisor! I am in and out and he explains with details what services he recommends based on my driving history! Great customer service! More

by HARONIDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy Wahba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Castanon
Jan 21, 2021 -

Bronx Honda responded

On behalf of everyone at Bronx Honda,, thank you for the review and for choosing us! We have been serving the Bronx community for 45 years, and we work hard to provide excellent customer service and expertise. All the best, Marcie

January 21, 2021

The service department is pretty good. Wait time varies depending on what service car may require as well as pricing. But definitely my go to for car maintenance. More

by SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
Jan 22, 2021 -

Bronx Honda responded

Thank you, Sara, we appreciate you! Please stay safe! All the best, Marcie

January 20, 2021

The manager helped me out with my Honda 2017 new customer thank you , for taking the time to explain everything & actually helping me woth my problem More

by fiorentinoj0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
January 20, 2021

My 2011 Honda Accord received service from Bronx Honda and the service received was excellent. I made an appointment two weeks prior and on the appointment date check-in for service was quick and my vehic More

by Marlo91487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 22, 2021 -

Bronx Honda responded

Thank you for taking the time to write a review, we are very grateful to have you as a customer. I hope you are enjoying your '11 Accord, it sounds like you take very good care of it. All the best, Marcie

January 17, 2021

Always great customer service from victor and also the team at Honda services in zerega with a job well done keep it up guys.you guys are number one in my book and I will refer anyone who is intrested in More

by JOSEMANGAL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 17, 2021 -

Bronx Honda responded

We appreciate you, Mr. Mangal! Thank you for the kind words about Victor, and stay safe! All the best, Marcie

January 16, 2021

Great service, service done quickly, Miguel handled everything great! I had a part on recall that was replaced and other work needed on my 2017 CRV. More

by REGSTUTZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, service
Jan 16, 2021 -

Bronx Honda responded

Thank you, Miguel is one of our top-rated techs! Enjoy your CR-V! --Marcie

January 16, 2021

Victor is awesome! Great service as always! As a past employee, to now a customer, victor has always being the best at what he does. As long as he there he will be the one I go to. Love you victor, J More

by Jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ross
January 16, 2021

Victor Mercado is a great person to work with understands his customers and doesn’t feed you any crap straight to the point and what needs to be done More

by BELLAVEE563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
Jan 17, 2021 -

Bronx Honda responded

Thank you so much! We appreciate you, and we are grateful for your business! --Marcie

January 15, 2021

Best of the best courteous fast service and very knowledgeable. Very good people for this time of year with the pandemic going. Stay safe and God Bless More

by PROLOGIC295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Victor from service
January 15, 2021

Great fast service, would ask to work with rep again. Was clear and provided suggestions for pending work needed on my vehicle. Will return for more service. More

by KELVIN.MENDOZA.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 16, 2021 -

Bronx Honda responded

In the short time he has been at Bronx Honda, Jose has made quite the impression! I am really glad you had a great experience with him! Please stay safe. --Marcie

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