Bronx Honda - Service Center

I went in with working windows now my windows are not working. Overall the needed work that was recommended was done. Please explain why windows issue. working. Overall the needed work that was recommended was done. Please explain why windows issue. More

Appointment was easy to book but had to wait for over two weeks to get the car in due to Pandemic, I guess. The customer service was good when I was inside but I could never reach them by phone. As they sai weeks to get the car in due to Pandemic, I guess. The customer service was good when I was inside but I could never reach them by phone. As they said, they did not have parts in stock for accord, bit surprising as they have parts unit within but I can understand they may not have all parts needed in house. Close to $650 on labor alone for replacing catalytic converter, I am not a mechanic or knowledgeable but if you are you can feel it’s worth. Over all service was as expected from a dealer no surprise. More

Very Good service. Service Rep Victor is pleasant information and helpful. Quite knowledgeable and educate customer well. Keep good track of what need to be done for good maintenance information and helpful. Quite knowledgeable and educate customer well. Keep good track of what need to be done for good maintenance More

I was very pleased with the level of good service I received at bx honda . the staff helping me was very pleasant and informative I appreciate the help received at bx honda . the staff helping me was very pleasant and informative I appreciate the help More

Thank you for the wonderful and efficient staff and service ! I highly recommend this place for myself and others. I was in and out in service ! I highly recommend this place for myself and others. I was in and out in More

I have been dealing with victor from 1133 zerega ave for a while , and I appreciate his work, he rocks and attends to the issues immediately a while , and I appreciate his work, he rocks and attends to the issues immediately More

Mr Robert have bad service, i wait for more than 8 hrs , and he never come to me and informed what go on, 5:00 pm he left, and other advised take care me (Spanish man), I be there 9:30 Am to 5:45.pm. and he never come to me and informed what go on, 5:00 pm he left, and other advised take care me (Spanish man), I be there 9:30 Am to 5:45.pm. More

We have been using this service center for the past 3 years. We have always received 5 star service. Yesterday was the first time I received subpar service. I went in because my touch screen was acting years. We have always received 5 star service. Yesterday was the first time I received subpar service. I went in because my touch screen was acting up and to receive regular maintenance. I dropped off the car, explained to Rob what I needed. A few hours later I received a text saying I had a $60 charge. I thought it was a simple mistake and called. I informed Rob I had an extended warranty. He argued that the services weren't covered. I went to the trouble of finding my extended warranty just to prove I had coverage. When I arrived he told me to go the counter in the back. When I met with the cashier. She told me I had no charge. I was so grateful for her. To go through that much aggravation during a pandemic on the day of a snowstorm is ridiculous. The whole point of having an extended warranty is to make life easier. More

Professional location and friendly/knowledgable employees! Had my service done at a very reasonable time and was given the option to wait or come back. Employees gave me a lot of reassurance . employees! Had my service done at a very reasonable time and was given the option to wait or come back. Employees gave me a lot of reassurance . More

Again they made my bad experience turn good and yes it took a little time to get it right but I am happy. Thank you Victor for taking time and hearing me out about my experience and actually giving me ver took a little time to get it right but I am happy. Thank you Victor for taking time and hearing me out about my experience and actually giving me very usual information. More