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Bronx Honda - Service Center

Bronx, NY

4.2
2,827 Reviews
Call Service Center (718) 892-3300

2,827 Reviews of Bronx Honda - Service Center

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January 01, 2023

I loved my advisor. She helped me with all of my concerns. She gave me options and walked me through the best choice for me at that moment. More

by Ricardomartinez0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Report | Print
Jan 21, 2023 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda! We hope to see you again down the road! All the best, Marcie

January 01, 2023

This was my 2nd not so great experience with Latiya based upon the tine I had no choice to go to her. She failed to inform me of the status of my car or return my calls so I had to get a ride to Honda to fi More

by haileymomz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
Report | Print
Jan 01, 2023 -

Bronx Honda responded

Happy New Year, and thank you for the important feedback. Please email me at marcie@bronxhonda.com so I can look into what happened and speak with our manager. --Marcie

January 01, 2023

Very fast this time and Latoya is funny make me laugh. when you go to serve you car you need good customer service and this time Latoya was excellent. More

by Mamichula7356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Jan 21, 2023 -

Bronx Honda responded

Thank you so much, we are very lucky to have Latoya here at Bronx Honda! We hope to see you again down the road. All the best, Marcie

January 01, 2023

Muy mal servicio mala comunicación. no me avisaron a tiempo q decía dejar el carro More

by marielar2303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Report | Print
Jan 01, 2023 -

Bronx Honda responded

Lo siento mucho. envíeme un correo electrónico a marcie@bronxhonda.com para que pueda hablar con nuestro gerente. Feliz año nuevo! --Marcie

December 29, 2022

Came for airbag recall end up with SRS light on then told it cost $150 to diagnose why the light is on More

by i.zaiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
Report | Print
Dec 29, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can review your repair order. I know it is frustrating, but at least the engine light went on while we were there to diagnose, as opposed to while you were on a trip. There are many different reasons for an engine light to go on (a different code is assigned to each one), so we have to charge for the time it takes to perform the diagnosis. We want to keep you safe! I hope to hear from you. Happy Holidays to you and your family! --Marcie

December 25, 2022

They are very good, they did a very good job for me, so I will recommend them to anyone else More

by ENOCH.ATTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Report | Print
Dec 25, 2022 -

Bronx Honda responded

Thank you so much! Merry Christmas! All the best in 2023, --Marcie

December 25, 2022

The service was super and very informative. Bronx Honda being so close helps a lot. More

by IRIZARRY192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Dec 25, 2022 -

Bronx Honda responded

Thank you so much, and Merry Christmas to you and your family! --Marcie

December 25, 2022

The service was great and Victor was very helpful ,competent, knowledgeable. I will recommend to others. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2022 -

Bronx Honda responded

Thank you so much, and Merry Christmas from all of us at Bronx Honda! --Marcie

December 24, 2022

Excellent and very organized customer service. I was scheduled at 7:30 am and the process started on time. More

by JALVAREZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Dec 24, 2022 -

Bronx Honda responded

Thank you so much, and thank you for the shout-out to Latoya! Merry Christmas to you and your family! --Marcie

December 23, 2022

Very good job I will always recommend everyone to go to bronx honda services for good service More

by KWAJAS73@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Dec 22, 2022 -

Bronx Honda responded

Thank you very much, and Merry Christmas from all of us at Bronx Honda! --Marcie

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