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Bronx Honda - Service Center

Bronx, NY

4.2
2,827 Reviews
Call Service Center (718) 892-3300

2,827 Reviews of Bronx Honda - Service Center

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December 23, 2022

, They do not have good customer service, they speak to you with an attitude n More

by YUNIORBATISTA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jadira Gallego
2.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Vargas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSICA MATTSON, Latoya Thompson
Report | Print
Jan 21, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can understand what happened. Thank you. --Marcie

December 22, 2022

Victor was great, got me in and out on time to pick my daughter up from school and made the process simple with minimal stress. Thank you! More

by sofia.delgado25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Bronx Honda responded

Thank you so much, we agree that Victor is amazing! Merry Christmas from all of us at Bronx Honda! --Marcie

December 21, 2022

Services was good but toke wait to long…for the reason I took the car More

by GILANGEL0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Report | Print
Jan 21, 2023 -

Bronx Honda responded

I'm sorry about your wait time, I hope you will give us another opportunity. We work very hard to provide excellent customer service, but sometimes there are delays outside of our control. --Marcie

December 19, 2022

Very nice to people and also alerted me to future issues on my vehicle. I will return to complete my break replacement because it really is time for this anyway next month. More

by Sammyjoe102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadira Gallego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Pena, Latoya Thompson
Report | Print
Dec 31, 2022 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! Have a safe and happy New Year! --Marcie

December 19, 2022

My visit at Honda with Latoya was great & the Honda dealership & victor was awesome great ppl person as well as all there he took care of my problem quickly i was very satisfied & happy More

by PROVIDENCE916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadira Gallego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Report | Print
Dec 19, 2022 -

Bronx Honda responded

Thank you so much, your feedback means so much to the entire team here at Bronx Honda! Happy Holidays to you and your family! All the best, Marcie

December 18, 2022

Very organized and friendly. Definitely looks like everyone in the dealership is like family. In and out in less than 2 hours. Thanks More

by MIKENY1870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSICA MATTSON, Latoya Thompson
Report | Print
Dec 18, 2022 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! Happy Holidays! All the best, Marcie

December 17, 2022

Quick, honest, they explain everything to you, they keep you informed each every step of the way More

by Tom.oconno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Jan 21, 2023 -

Bronx Honda responded

Thank you so much! --Marcie

December 17, 2022

It would be nice if it wasn’t painted so drably. The snacks and drink area is really nice. Plenty of room to sit and chairs are comfy. I’m glad they have established an area to line up in now. Staff More

by vacevedo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Jan 21, 2023 -

Bronx Honda responded

Thank you, your feedback is very valuable to us. We recently painted the waiting area, as well as part of the outside, but I will review it more closely. All the best, Marcie

December 17, 2022

Professional service and quick service. I will recommend it to my friends and relatives anytime. More

by DANCIS61
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Report | Print
Dec 18, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you! Happy Holidays! All the best, Marcie

December 17, 2022

The Bronx Honda auto service needs better communication between the mechanics and customers within two weeks I have to go three times now for low tire pressure.: More

by CSANTIAGO1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
Report | Print
Dec 17, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can look into what happened with our manager. Thank you. --Marcie

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