Back

Bronx Honda - Service Center

Bronx, NY

4.2
2,827 Reviews

2,828 Reviews of Bronx Honda - Service Center

Sort by
December 17, 2022

The Bronx Honda auto service needs better communication between the mechanics and customers within two weeks I have to go three times now for low tire pressure.: More

by CSANTIAGO1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
Dec 17, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can look into what happened with our manager. Thank you. --Marcie

December 16, 2022

The advisor said she will call me in few hours and she never call me back. At 4 I call to find out the status of the car which they didn’t have any. Car was at Honda 3 days just for a diagnosis. I’m very More

by LSANCHEZ61627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Dec 16, 2022 -

Bronx Honda responded

I'm very sorry, please email me at marcie@bronxhonda.com so I can review your repair order with our management team. All the best, Marcie

December 15, 2022

My experience from when I drive in the parking attendant to when I get to the cashier it’s excellent. More

by Mir911mr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you!

December 14, 2022

It works very good an quickly and Latoya was very nice and explained what I need to do to my car More

by lminaya44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Dec 15, 2022 -

Bronx Honda responded

Thank you very much, we are so lucky to have Latoya here at Bronx Honda! --Marcie

December 14, 2022

Customer service is great. Mechanics are good at what they do. Prices are ok for somethings not all. More

by Jose.lasalle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Dec 15, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, we appreciate you! --Marcie

December 12, 2022

Easy set up to get appointments and staff is very courteous.After my car left the shop saw some scratches on the front hood that was not there before. More

by AMANTRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Jan 22, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so we can pull up the video of your vehicle when it was here. Thank you --Marcie

December 12, 2022

The maintenance of the vehicle was fine but something was broken on the dashboard. also the waiting times are very long, after that everything was fine. More

by cesarbrflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
Dec 12, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so we can discuss your recent experience. Thank you for giving Latoya 5 stars! -- Marcie

December 10, 2022

I spent 4 hours waiting to get an oil change and inspection. This was highly unexpected. After 3 hours I was told the mechanics was short staffed. I'm a patient person but waiting 4 hours is ridicul More

by RAMSTEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
Dec 10, 2022 -

Bronx Honda responded

Thank you for the valuable feedback, and for the five stars for Latoya. I trust she kept you informed while you were waiting. I sincerely apologize for the unacceptable wait time. Unfortunately, with Covid and family emergencies, we were caughr very short-handed the day that you visited. We are trying to hire more techs to ensure thus does not happen again. If you know anyone who is interested, they can reach me at marcie@bronxhonda.com. . All the best, Marcie

December 10, 2022

The service was great. They were courteous, accommodating and informative. I will certainly recommend their services. More

by nnrivera2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Dec 10, 2022 -

Bronx Honda responded

Thank you so much, we are so grateful to you for supporting Bronx Honda! We wish you and your family a safe and joyful holiday season! All the best, Marcie

December 10, 2022

Great service and excellent staff. They accommodated my vehicle for service and returned my vehicle to me really quick. Extremely happy with their service. More

by SAMOCASIO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Jan 21, 2023 -

Bronx Honda responded

Thank you so much, we appreciate you! --Marcie

...
48
...