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Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews
Call Service Center (718) 892-3300

2,809 Reviews of Bronx Honda - Service Center

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September 09, 2022

Good customer service which is very important to me and I am always taking care of in a timely manner. More

by amalone5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Bronx Honda responded

Thank you so much, we are all about great customer service! All the best, Marcie

September 09, 2022

Great service and lovely staff members. I always feel welcomed when i come in to get my car serviced ! More

by Samarrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2022 -

Bronx Honda responded

Thank you for the lovely comments, it means so much to the entire team here at Bronx Honda! All the best, Marcie

September 09, 2022

They have a great costumer service they are on point since moment you walk in… Stephanie took good care of me thank you More

by joseangelsierra1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2022 -

Bronx Honda responded

Thank you so much! --Marcie

September 08, 2022

There's is a nice place to bring your car for checkout. The service is really good More

by LUISADANMORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2022 -

Bronx Honda responded

Thank you so much for sharing your experience with Bronx Honda! --Marcie

September 08, 2022

Great service very courteous and informative worked on my vehicle in a timely fashion . Overall great experience More

by JAY016JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Bronx Honda responded

Thank you for sharing your experience with Bronx Honda, we are grateful to you! --Marcie

September 08, 2022

Latoya is a very helpful service advisor. She keeps me well informed regarding services needed. More

by LABOYEILEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2022 -

Bronx Honda responded

Thank you so much for the great feedback about Latoya! --Marcie

September 06, 2022

The mechanic he couldn’t do the job so they still charge me $163 Victor told me that I need all new part so they can fix it. So I went somewhere else and they fix it I went back to Victor a More

by ACABRERA5766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Pacheco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Bronx Honda responded

Hi, I spoke with your Service Advisor. The first time you brought your car for a radar problem, we did not charge you because you had used a glue-like substance on the radar and we were unable to work with it. The second time you brought your car in, the radar was still communicating an error, and we were unable to program it after spending significant time trying to resolve the issue. We properly charged you for the diagnostic time on your second visit and explained that we would need to replace the radar with a new one because your current radar could not navigate. We would very much like to know who was able to repair the malfunctioning radar without replacing it. Please email me or stop by with the invoice and paperwork so we can speak with the tech who worked on your car, review the repair, and determine if a refund is owed or not. Thank you. --Marcie

September 04, 2022

Manager never call back about complain my car has an intense smell of marihuana. I don’t appreciate that. It lasted for hours. THATS WRONG!!!! More

by AUCIROB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2022 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so we can review all the security footage while we had your car. Thank you. --Marcie

September 04, 2022

Bad service long wait time missing peace and they dirty so bad experiences not recomendable More

by alexroquefermin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 04, 2022

Brought car in for recall However they did point inspection Said NOTHING wrong when infact there was More

by Dc22ny
Friendliness
Recommend Dealer
No
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2022 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can review what happened with your Service Advisor. A factory recall is very different from the multipoint inspection, there is rarely any overlap. I look forward to hearing from you so we can go over everything together. --Marcie

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