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Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews

2,809 Reviews of Bronx Honda - Service Center

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July 16, 2022

The service was extremely slow. Waiting over 3 hours. The tech was charging when my contract clearly states free oil change for up to 36,000 miles. Also, the facility is dirty and t More

by ingercollazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Bronx Honda responded

Hi, I told you 2 weeks ago that if you emailed me your name, I would review your repair order and get back to you with a full response. I hope to hear from you soon. --Marcie

July 15, 2022

Service was great . At first I wasn’t sure they could handle the job but thankfully, Victor nd the crew did a great job in fixing my car . Thank you guys . More

by MIGUEL.BELNAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we appreciate you! We are lucky to have Victor (and the whole crew) here! --Marcie

July 15, 2022

Loveeeee going to bronx honda ! victor is always amazing and helpful with me since 2015! More

by RANDELLVARONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Bronx Honda responded

Thank you very much, we are so grateful to you for your loyalty to Bronx Honda!! On behalf of out entire team, we appreciate you! --Marcie

July 14, 2022

You have nothing but professionals over there especially Victor i appreciate everything they do there and that's why i take my car there thank you More

by Richie110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Bronx Honda responded

Thank you for your loyalty to Bronx Honda! We are very lucky to have Victor here with us! All the best, Marcie

July 14, 2022

it was fast and organized. the stuff were great and helped me with what i needed. More

by kinslerleonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Bronx Honda responded

Thank you very much for the fantastic feedback, it means a lot to the whole team! --Marcie

July 14, 2022

Reasonable excellent service honestly worthy and no complaints that why I always take my Honda to this location More

by claudio2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Bronx Honda responded

Thank you very much, we are very grateful to you for your loyalty to Bronx Honda! --Marcie

July 14, 2022

Probably the worst experience I’ve had had dealing with a car place. Lack of communication. More

by JMOBLEY357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can look into what happened during your recent experience. Thank you --Marcie

July 13, 2022

I like the place is very friendly, great atmosphere, everyone was very helpful, i definitely recommended to stop by and get service at this place. Thank you so much for your help. More

by vkestrada09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Czaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Wahba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSICA MATTSON
Jul 31, 2022 -

Bronx Honda responded

We are very grateful to you for supporting Bronx Honda, and we hope to see you again down the road! --Marcie

July 13, 2022

The staff is organized; there is no waiting for long periods of time. Ms. Latoya who is the customer advisor was very polite and efficient; she answered all my questions and the job was completed within More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda! --Marcie

July 12, 2022

I was very pleased with the service, and I particularly appreciated Latoya’s friendly smile and attitude. More

by ccastellano4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Bronx Honda responded

Thank you so much, we,are very lucky to have Latoya here at Bronx Honda! --Marcie

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