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Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews

2,809 Reviews of Bronx Honda - Service Center

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July 08, 2022

They ripp me off they over charge me for something that was under warranty they no good More

by WCAMPBELL0410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can pull up your repair order and discuss it with our service manager. If you were charged for something by mistake, we will fix it. If you were charged correctly, I will explain it. --Marcie

July 08, 2022

Costumer service was excellent . Greeted with care and victor walked me though the whole process with my car . Step by step . I usually go the the Honda at new Rochelle my car was h More

by SEVETTE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
Jul 31, 2022 -

Bronx Honda responded

Thank you so much, it was our privilege to service your car! Welcome to the Bronx Honda family! We hope to see you again down the road. --Marcie

July 07, 2022

Overall The attitude is good The only is maybe in the opening time schedule can beat earlier to later time so he can fit customers schedule-it’s good More

by LAMWAILOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Czaczkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alexander
3.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Then
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jadira Gallego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaity Chan-Ramos
Jul 31, 2022 -

Bronx Honda responded

Thank you for the valuable feedback, it means a lot to all of us! We will be discussing our hours of operation in the near future! --Marcie

July 07, 2022

My experience was rather pleasant, the employees were very helpful and were also very courteous. More

by TREMAINCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Bronx Honda responded

Thank you very much for supporting Bronx Honda!! --Marcie

July 07, 2022

Latoya was amazing. She was throughout and very patient in explaining everything! More employees like her More

by gaisieafful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Bronx Honda responded

Thank you, we are very lucky to have Latoya! I'm so glad you got to see for yourself how special she is! --Marcie

July 07, 2022

Christina was very helpful and has phenomenal customer service. Very kind and professional as usual. More

by RONNPIEDPIPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina D.
Jul 31, 2022 -

Bronx Honda responded

Thank you very much, we are very lucky to have Christina here at Bronx Honda! We hope to see you again. --Marcie

July 06, 2022

Always a good experience This time I didn’t even wait long which was great. More

by TOMMIEB10452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Bronx Honda responded

Thanks for the great feedback, we are very grateful to you for your loyalty to Bronx Honda! --Marcie

July 06, 2022

I was offered $150 to have lights turned off on veh took it to another dealership where I was told the reason the lights were on it’s because the radar box was stolen. More

by bmanzano77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Bronx Honda responded

I don't know your name so I can't look up your repair order, but if you told us there were multiple lights on the dash, we would first ask you to authorize $150 in case the diagnosis is not covered by warranty. It sounds like we never looked at your car, but if we looked at it and saw a missing radar, the warranty would cover the work and you would not be charged $150. If the problem was caused by rodent damage, the work would not be covered by warranty. Feel free to email me at marcie@bronxhonda.com if you want to let me know your name and discuss this. Thank you. --Marcie

July 06, 2022

The service that I received was quick and to the point with what my car needed. More

by nelzeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Bronx Honda responded

Thank you so much, our team is focused on exceeding our customers' expectations! --Marcie

July 06, 2022

We went today for an oil change. This center ended up also checking how our wheels were and they fixed them! The receptionist was polite and very charismatic. Our warranty will soon More

by CP718718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSICA MATTSON
Jul 06, 2022 -

Bronx Honda responded

Thank you so much, we are thrilled that you had such a positive experience at Bronx Honda! --Marcie

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