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Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews

2,809 Reviews of Bronx Honda - Service Center

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June 25, 2022

. The service was faster than other places. I waited 1 hour and 15 minutes. However, they charged me for oil change. My car is 24 thousand miles. I’m not happy about that. Charging should be after 36 thou More

by diazm1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

Thank you for the feedback, it is very important to us. We do not control which oil changes are covered by Honda, but starting soon, Honda will include free oil changes for the first two years. Feel free to email me at marcie@bronxhonda.com if you want to discuss this. All the best, Marcie

Aug 01, 2022 -

diazm1001 responded

I really don’t understand why oil change can’t be free until 36000 miles. It is the first time in my 20 years renting cars. However, I will make sure when my lease expire not to have any business with Honda. Best regards, Miguelina Díaz

June 24, 2022

Took my vehicle to be serviced, great staff didn't even had to wait long. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you for supporting Bronx Honda! --Marcie

June 24, 2022

Latonya is my girl. Thank you Always provides the best customer service. No issues at this Honda More

by bxlady83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Bronx Honda responded

Thank you for the shout-out to Latoya, we are lucky to have her at Bronx Honda. We appreciate you! --Marcie

June 24, 2022

I had a great experience, attends were courteous and professional. I wii definitely take mar car there again. More

by Daisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Aug 01, 2022 -

Bronx Honda responded

Thank you so much, Daisy, we really are grateful to you for supporting Bronx Honda! --Marcie

June 24, 2022

Very good hospitality from the parking assistance to service people. Victor was great. Tthank you More

by Rolando.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, we hope to see you again down the road! --Marcie

June 24, 2022

Service was great. It was a vehicle drop off, but they understood the importance of getting it done quickly for the next day. More

by Elementhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

Thank you so much for the great feedback, and for the shout-out to Latoya, we appreciate you! --Marcie

June 24, 2022

Very professional,great customer service Victor is a very nice and efficient person and he will take the time to answers all your questions .iam very happy . More

by Lourdesa69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Bronx Honda responded

I am so glad you are happy, we work hard to exceed our customers' expectations! Let us know if you ever need anything. --Marcie

June 23, 2022

This location does great work & I trust them. LaToya, the service rep, is friendly & professional. LaToya's communication is clear & prompt. My service was completed faster than expected and I a More

by Ileana.mvalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you! --Marcie

June 23, 2022

Friendly service and extremely fast, easy drop and wait no fuss will definitely return again. More

by vinicio.concepcion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much, welcome to the Bronx Honda family! --Marcie

June 23, 2022

Excellent service Victor explain everything with detail and I like how fast they fix my car More

by YOJARDAPENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you! --Marcie

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