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Bronx Honda - Service Center

Bronx, NY

4.2
2,809 Reviews

2,809 Reviews of Bronx Honda - Service Center

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June 10, 2022

Very nice staff😀 and very professional as soon as I left my car was done More

by Martrez427
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much, we hope to see you again soon! --Marcie

June 10, 2022

It was great costumer service at the dealership & they work really well with there costumers. More

by Steve McKenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Bronx Honda responded

Thank you so much, we appreciate you! --Marcie

June 10, 2022

This is my very first time visiting this business and I must say the customer service is exceptional. Very friendly, professional staff with great service delivery (which was above my expectations). Speedy More

by ROXANN_NASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Bronx Honda responded

Thank you so much, we always try to exceed our customers' expectations! Welcome to the Bronx Honda family! --Marcie

June 09, 2022

Everyone was very helpful and understanding. Check in of vehicle went well. Vehicle serviced in timely manner More

by big rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not get womans name who sat across from Latoya who also very helpful
Aug 01, 2022 -

Bronx Honda responded

Thank ypu very much for supporting Bronx Honda! --Marcie

June 08, 2022

I was amazed by the great customer service from start to finish. All employees were friendly and provided great service both outside and inside the office. More

by DONNAANN.CHIODI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

Thank you so much, we work hard to exceed your expectations! --Marcie

Aug 01, 2022 -

DONNAANN.CHIODI responded

Recommend Bronx Honda for their terrific service and great customer satisfaction

June 08, 2022

The attention was good. The service and the time to completed the job it was not bad. More

by JHONTCI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

Thank you for supporting Bronx Honda! --Marcie

June 08, 2022

I made my appointment via the internet and they always confirm via email and text. From the person who greeted me and took my car at arrival, to the agent who deals with taking the information and dispat More

by agent-91634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

We are so glad to hear that everything went so smoothly, that's our goal every time you visit us! All the best, Marcie

June 07, 2022

This experience was HORRIBLE, this dealer stole my money and asked for more money afterwards. They fixed nothing with my car. I paid 900$ to fix my car and then they asked for 5,700$ more. I dont think its More

by Cuchyto35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Bronx Honda responded

I reviewed your service history. The first time your engine light went on, we correctly diagnosed an oxygen sensor problem and properlt fixed it. The second time your engine light went on, we correctly diagnosed a problem with your catalytic converter. These two repairs are not even remotely connected to each other. We could not diagnose both issues the first time you brought your car in because only the oxygen sensor code was triggered at that time. I appreciate your frustration with the insanely high cost of replacing a catalytic converter, but we did not do a single thing wrong here. I wish you all the best, and let me know if you have any questions. --Marcie

Jun 15, 2022 -

Cuchyto35 responded

That’s okey I know I never going to get right answer from you,but I'm keeping feeling that Honda do not try their customers nice!!

June 07, 2022

I took an appointment by internet, it was easy. Service was rapid and everyone was courteous. I am very pleased. More

by MOEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

Thank you for supporting Bronx Honda, I'm so glad everything went so smoothly! --Marcie

June 07, 2022

Really good service great and friendly staff. They guys who take your car at entrance five stars. But the best is victor. More

by SHERLIN1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, and for the shout-out to Victor! We are lucky to have him here. --Marcie

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