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Bronx Honda - Service Center

Bronx, NY

4.2
2,824 Reviews

2,824 Reviews of Bronx Honda - Service Center

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June 08, 2022

The attention was good. The service and the time to completed the job it was not bad. More

by JHONTCI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Aug 01, 2022 -

Bronx Honda responded

Thank you for supporting Bronx Honda! --Marcie

June 08, 2022

I made my appointment via the internet and they always confirm via email and text. From the person who greeted me and took my car at arrival, to the agent who deals with taking the information and dispat More

by agent-91634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Aug 01, 2022 -

Bronx Honda responded

We are so glad to hear that everything went so smoothly, that's our goal every time you visit us! All the best, Marcie

June 07, 2022

This experience was HORRIBLE, this dealer stole my money and asked for more money afterwards. They fixed nothing with my car. I paid 900$ to fix my car and then they asked for 5,700$ more. I dont think its More

by Cuchyto35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Jun 15, 2022 -

Bronx Honda responded

I reviewed your service history. The first time your engine light went on, we correctly diagnosed an oxygen sensor problem and properlt fixed it. The second time your engine light went on, we correctly diagnosed a problem with your catalytic converter. These two repairs are not even remotely connected to each other. We could not diagnose both issues the first time you brought your car in because only the oxygen sensor code was triggered at that time. I appreciate your frustration with the insanely high cost of replacing a catalytic converter, but we did not do a single thing wrong here. I wish you all the best, and let me know if you have any questions. --Marcie

Jun 15, 2022 -

Cuchyto35 responded

That’s okey I know I never going to get right answer from you,but I'm keeping feeling that Honda do not try their customers nice!!

June 07, 2022

I took an appointment by internet, it was easy. Service was rapid and everyone was courteous. I am very pleased. More

by MOEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Aug 01, 2022 -

Bronx Honda responded

Thank you for supporting Bronx Honda, I'm so glad everything went so smoothly! --Marcie

June 07, 2022

Really good service great and friendly staff. They guys who take your car at entrance five stars. But the best is victor. More

by SHERLIN1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, and for the shout-out to Victor! We are lucky to have him here. --Marcie

June 07, 2022

Service is always quick and easy at Bronx Honda. They take care of you and have you in and out quickly. More

by MRLEWIS246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Bronx Honda responded

Thank ypu for supporting Bronx Honda! --Marcie

June 07, 2022

The Guy that handled me was very professional friendly and informative. The wait time was not long. I didn’t have to go outside to by a cup of coffee because there was a little area where you can make y More

by Dtheresa483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Aug 01, 2022 -

Bronx Honda responded

Thank you so much, we are so glad to hear you had a great experience at Bronx Honda! --Marcie

June 06, 2022

Everyone was very helpful and the process was quick and painless. Will def return for any issues in the future. More

by SANDHYALEONARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
Oct 07, 2022 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! --Marcie

June 06, 2022

Easy set up, service was excellent. Waited less than an hour. Thank you very much! More

by Frankiedelvalle8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Oct 07, 2022 -

Bronx Honda responded

Thank you very much! We hope to see you again! --Marcie

June 06, 2022

As soon as I arrive the guy who checked me in was very polite the lady at the desk was very very polite and she greet me with such kindness More

by CHANDRAFLOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the employee name , but she was very nice and helpful
Aug 01, 2022 -

Bronx Honda responded

Thank you so much for sharing your experience with Bronx Honda! We have the kindest people in the business! --Marcie

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