Brookfield Chrysler Dodge Jeep Ram

First car I wanted to look at was not able to be located, therefore unavailable. Second car salesman refused to consider lowering the price even tho we together discovered the fabric covering the undercarria therefore unavailable. Second car salesman refused to consider lowering the price even tho we together discovered the fabric covering the undercarriage was ripped and gaming. I was told it wasn’t an option, prices are absolutely non negotiable. After that frustration I went through with purchase- and that alone took almost 2 hours. I waited forever and had no idea what I was waiting on half the time. I came in with a preapproval check from my bank and a down payment, the finalizing should have been quick and painless. I do not see myself returning for my future auto purchase! More

D. Thompson is amazing! He got me in and out and made sure that I was leaving with what I wanted. Made my wife Christmas. So polite, courtesy and patient. Glad I've purchased there! Thanks much!!! sure that I was leaving with what I wanted. Made my wife Christmas. So polite, courtesy and patient. Glad I've purchased there! Thanks much!!! More

They really helped me and I am happy with the service and they were very personable and easy to work with and they were very personable and easy to work with More

Brookfield addressed our needs efficiently and accurately. They searched for the vehicle we were looking for and delivered it with a fair price. The whole process was easy and we got exactly w accurately. They searched for the vehicle we were looking for and delivered it with a fair price. The whole process was easy and we got exactly what we wanted More

Letter of Appreciation for Exceptional Customer Service Brookfield Chrysler Dodge Jeep Ram 1845 Pipestone Benton Harbor, Michigan 08/13/2025 Dear John Pleyer, I want to extend my heartfelt gr Service Brookfield Chrysler Dodge Jeep Ram 1845 Pipestone Benton Harbor, Michigan 08/13/2025 Dear John Pleyer, I want to extend my heartfelt gratitude for the exceptional care, genuine concern, and outstanding customer service you recently provided to my sister-in-law. This was not the first time you have assisted us—in fact, it was the second. On both occasions, when we presented you with a problem, you responded positively and assured us that a solution was possible. Thanks to your efforts, our crises were resolved each time. I sincerely hope you will share this message with your upper management team, as I wish to highlight your dedication. In a time when customer service and appreciation seem rare, you continue to embody both qualities. Twice, you have gone above and beyond our expectations to lend a helping hand. Thank you for your kindness and commitment. Willard Lewis Jr San Antonio, TX 78109 More

They were easy to work with. Casual and friendly atmosphere. Felt very low pressure. Love the no haggle pricing! Casual and friendly atmosphere. Felt very low pressure. Love the no haggle pricing! More

Probably the easiest and less stressful Jeep purchase yet!! John Pleyer has been a Sales manager for a long time now and has a young sales staff. He will be a great mentor for them.. yet!! John Pleyer has been a Sales manager for a long time now and has a young sales staff. He will be a great mentor for them.. More

Everyone who helped us with our purchase was amazing! The staff really went over and above to take care of us and meet our needs! We highly recommend purchasing your next vehicle with Brookfield! Thank y The staff really went over and above to take care of us and meet our needs! We highly recommend purchasing your next vehicle with Brookfield! Thank you so much! More

Nice friendly knowledgeable people without all the hassles that typically come with buying a car. hassles that typically come with buying a car. More

I was very pleased with how much they were willing to work with me to get to a deal that was within my budget. They were very patient and professional. work with me to get to a deal that was within my budget. They were very patient and professional. More