Brookings Auto Mall

I won’t call out the salesman but we purchased a Toyota sienna for my work. I’ve bought dozens of cars over the years and never had such a bad experience with a salesman. Will not be going back. Which is t sienna for my work. I’ve bought dozens of cars over the years and never had such a bad experience with a salesman. Will not be going back. Which is too bad because we are consistently looking for vehicles. More

I trust the Service Department at BAM. I have a sense that they are acting in my behalf and always instruct them to tell me whatever PM I need to have performed. Trustworthy and profession I have a sense that they are acting in my behalf and always instruct them to tell me whatever PM I need to have performed. Trustworthy and professional. More

they did a great job on cleaning up the new vehicle so it was ready to go when we went to pick it up was ready to go when we went to pick it up More

The dealership was prompt in getting a new battery installed. Steve in the Service Department was courteous, accommodating, and knowledgeable. installed. Steve in the Service Department was courteous, accommodating, and knowledgeable. More

They had things ready to go for us as far as financing and trade in value all we had to do was sign the paperwork it was the quickest trade in we've ever done and trade in value all we had to do was sign the paperwork it was the quickest trade in we've ever done More

I am happy with my new used car. I do wish that the person who delivered my car would have had more knowledge about my car to answer questions. I was a bit disappointed when my pap I do wish that the person who delivered my car would have had more knowledge about my car to answer questions. I was a bit disappointed when my paperwork did not have my correct address or my name spelled correctly... felt a bit impersonal. The car also could have been delivered cleaner. There were cubies that needed vacumming out and some kind of liquid had sprayed all over the drivers ceiling, sun visor, inside light panel, and dash. I did not receive a drivers manual with the car. It would have been nice to have received it with a full tank of gas after paying $400 to have it delivered. More

Staff was very courteous. There were no delays or extra costs. Vehicle was serviced promptly There were no delays or extra costs. Vehicle was serviced promptly More

Our experience with our dealer, Nick, was great. He really helped us in our purchase of our Buick. He really helped us in our purchase of our Buick. More