Brookville Auto Group Chevrolet
Brooklyn, NY
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356 Reviews of Brookville Auto Group Chevrolet
Neil is a great rep at the service department! I needed new headlight bulbs and he was pretty busy but managed to slip me in because I had to get to work. Went above and beyond! new headlight bulbs and he was pretty busy but managed to slip me in because I had to get to work. Went above and beyond! More
issue is the lack of maintenance their body shop is and issue is the lack of maintenance their body shop is and my two iPhone chargers went missing once I got my car back. My leather seats got leftover pai issue is the lack of maintenance their body shop is and my two iPhone chargers went missing once I got my car back. My leather seats got leftover paint on them and I found grease stains on my dashboard More
Service was quick and courteous. Service was not completely done. One issue was corrected but One issue still persist. Was asked to return later to complete. completely done. One issue was corrected but One issue still persist. Was asked to return later to complete. More
Bay Ridge Chevy provided something I have not experienced at other dealer service departments, a pleasant experience. Service was friendly and work was finished within a reasonable amount of time. Even the at other dealer service departments, a pleasant experience. Service was friendly and work was finished within a reasonable amount of time. Even the receptionist/ cashier was a pleasure to deal with. Will definitely be back. More
Very happy with there srevice and also very happy to have my car back. Kept in touch with them and to let me know what is the progress and status of my car. I would bring my car for service and any other pro my car back. Kept in touch with them and to let me know what is the progress and status of my car. I would bring my car for service and any other problems to Chevy dealership. Thank you very much for your service. More
Noting why I was there I think the waiting time was a bit too long. While waiting I would have preferred to view better TV programs rather than having a repetition of what was shown for the two and a half ho too long. While waiting I would have preferred to view better TV programs rather than having a repetition of what was shown for the two and a half hours I was there . More
Edit: after leaving this review about an hour later Bobby Soriano called me and we agreed on a solution to my complaint. I did not expext any type of communication, I was shocked I recieved a call and cam Soriano called me and we agreed on a solution to my complaint. I did not expext any type of communication, I was shocked I recieved a call and came to a solution so quick. Bobby explained to me the issue was with a manager that is no longer with them. I am satisfied with the outcome and because of this I do recommend Bayridge Chevy to others. More
Fantastic and professional service. All the workers there are very friendly and courteous towards my needs. They listen to your every word and get things done. are very friendly and courteous towards my needs. They listen to your every word and get things done. More

