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Brookville Auto Group Chevrolet
Brooklyn, NY
356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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356 Reviews of Brookville Auto Group Chevrolet
November 14, 2018
Fantastic I just leased a 2019 Chevy Traverse from Bay Ridge Chevy this past Monday and I couldn't be happier. Rachel Zala was a tremendous help providing answ I just leased a 2019 Chevy Traverse from Bay Ridge Chevy this past Monday and I couldn't be happier. Rachel Zala was a tremendous help providing answers and making me feel like part of the family. She was very informative on our test drive and made my decision pretty easy. The best part about my experience was that I felt no pressure from anyone at anytime. Coffee was pretty good too. Jaime R from Brooklyn NY. More
by ChevyT,jqy162
Employees Worked With
Danny Meyer and Vinny in Finance.
November 07, 2018
Bay Ridge Chevrolet is Amazing I just bought my new Trax at Bay Ridge Chevy and the customer service was great. The minute I walked in the door, I was taken care of. My sales perso I just bought my new Trax at Bay Ridge Chevy and the customer service was great. The minute I walked in the door, I was taken care of. My sales person, Rachel Z, was terrific- smart, professional, provided great insight, understood what I was looking for and answered all my questions. I got the car I wanted, I got an exceptional deal, and I couldn't be happier. Thank you Rachel and the Bay Ridge team! Monica B More
by redhead18
Employees Worked With
Rachel Zaia
November 07, 2018
Amazing service! From the moment I arrived I was treated with exceptional service! I was with my toddler and it was as painless as possible. The waiting area was pleas From the moment I arrived I was treated with exceptional service! I was with my toddler and it was as painless as possible. The waiting area was pleasant and I did not have to wait all day for my car. I was out before noon. Couldn't have asked for a better experience. Thank you!!! More
by Mrs.Urena214
Verified CustomerEmployees Worked With
Sam Lin
November 07, 2018
Great experience Mark was great! Not only did they beat the pricing from the previous dealer I spoke to, they did it right out if the gate. Honest and Respectful! Mark was great! Not only did they beat the pricing from the previous dealer I spoke to, they did it right out if the gate. Honest and Respectful! More
by JPUPELLO
Employees Worked With
Markos Kouretsos
November 06, 2018
Receptionist People who prepare paperwork at front desk wasn’t nice period. The person that dealt with my paperwork was so rude I refuse to service my suburban the People who prepare paperwork at front desk wasn’t nice period. The person that dealt with my paperwork was so rude I refuse to service my suburban there. More
by NISHAT9113
Employees Worked With
Milee
November 05, 2018
Service The service team at Bayridge Chevrolet is one of the best that I ever dealt with they did whatever they needed to do to get my car fixed.I had just p The service team at Bayridge Chevrolet is one of the best that I ever dealt with they did whatever they needed to do to get my car fixed.I had just purchased a 2012 Chevy Cruz for my son unfortunately the engine light went on how to bring the car back and there was a crack in the radiator believe it or not general motors didn’t want to cover it the first time and I had an extended warranty and you took the dealership to speak to them numerous times to have somebody come and look at it and finally rectify the problem.I would definitely recommend them if you’re looking for a new or used car the sales people are great and they don’t look to push you into a car More
by alexa6905
Employees Worked With
The whole service team , Muhammad Ali, Danny Meyer
November 01, 2018
Very disappointed I had previously given a great review to Markos and BayRidge Chevrolet. I would like to restate my opinion. When they were selling me and my husband I had previously given a great review to Markos and BayRidge Chevrolet. I would like to restate my opinion. When they were selling me and my husband the car they were very helpful and attentive. We picked up our car and found things that we were told were included such as heated steering wheel and lane assist that were not installed in our car as we were previously told Which was the main reason we purchased this car. We wanted them installed immediately in our car .A month later I still have not had a response after many visits to the showroom and numerous calls. There are many other issues with pricing and charges I wanted an explanation for and still have not gotten A month has gone buy and I still don’t have any satisfaction Whole transaction handled very unprofessional!!!Including that of sales manager Danny who never returns call . Beware and look over all your documents very carefully before purchasing your car at this dealership As they promise but don’t deliver. I would not recommend Bay Ridge Chevrolet to anyone. Georgie More
by Georgie
Employees Worked With
Markos Kouretsos, Danny Meyer
October 24, 2018
2013 honda 2013 Honda Sport car bought. The price of the car is 13,500. The total price of the car is $ 25,000. I did not want to guarantee. they made the guaran 2013 Honda Sport car bought. The price of the car is 13,500. The total price of the car is $ 25,000. I did not want to guarantee. they made the guarantee. They got $ 4,000. They took another $ 2,000. I asked what to do. They said we get from everyone. they did not cancel the warranty 3 months. I'm thinking of going to court. I could not read English ivin documents in a very hurried way they signed. I do not know what to do.. More
by Nirvana4633
Employees Worked With
Muhammad Ali, Karen Adams, Danny Meyer
October 23, 2018
OK NOT BAD FELT COMFORTABLE I JUST DIDNT LIKE NO ONE WENT OVER THE CONTROLS, BUTTONS, HOW TOO. I HAD TO READ THE BOOK OVER AND OVER, HOW TO OPEN THE GARAGE, WHIPERS, ETC.YOU GOT I JUST DIDNT LIKE NO ONE WENT OVER THE CONTROLS, BUTTONS, HOW TOO. I HAD TO READ THE BOOK OVER AND OVER, HOW TO OPEN THE GARAGE, WHIPERS, ETC.YOU GOT THE IDEA.. overall everyone there was helpful, it was my fault,i didnt ask, or make someone aware.,the only thing was why only paper mates, or a clean carpet, that will dirty in 2-3 rides. More
by RAGO23519
Employees Worked With
Darryl Bernard
October 15, 2018
Service Review Upon arrival, the service advisor fully informed me of the work to be performed and gave me a very accurate approximation of the waiting time. Also, Upon arrival, the service advisor fully informed me of the work to be performed and gave me a very accurate approximation of the waiting time. Also, the waiting area was the most comfortable and pleasant one I have waited in. More
by DAVIDG13
Employees Worked With
Peter Caleca, Service Advisor
