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Brown's West Branch Chrysler Dodge Jeep & Ram
West Branch, IA
68 Reviews
Brown's has been a family-owned business since 1964. We have four stores with over 700 New and Used vehicles located in Elkader, Guttenberg, Dyersville, and West Branch. Our West Branch store is Conveniently located right off of Interstate 80 - exit 254. It's just a short drive to savings. Your Hometown dealer, no matter where your hometown may be.
Our Brown's West Branch dealership has a great selection of new and used vehicles. If you're searching for a new vehicle, browse our inventory for the 300, Grand Caravan, Journey, RAM, Grand Cherokee, and Wrangler. If you would like to test drive any of these models, come down to 205 Tidewater Dr.
If you're looking for a used vehicle at Brown's West Branch, we can help you there too. Browse our large selection of used Chrysler, Dodge, Jeep, and Ram vehicles as well as vehicles from other top manufacturers to find the right vehicle for you.
At Brown's West Branch we believe a handshake still means something. We provide our customers with everything from vehicle repair services, and auto parts sales to vehicle loans and lease financing. If you live in Iowa City, Coralville, North Liberty, Cedar Rapids, Tipton, West Liberty, Tiffin, Hills, Lone Tree, Muscatine come visit us today at 205 Tidewater Dr and let us show you how easy the vehicle buying experience can be at Brown's West Branch.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 68 reviews
May 13, 2026
It took two visits to dx the issue. On the second visit a battery warranty issue was discovered and there was a fairly long delay in getting this done and I got very few updates unless On the second visit a battery warranty issue was discovered and there was a fairly long delay in getting this done and I got very few updates unless I called. When I picked it up it smelled very strong of some sort of solvent. Took over a week for that to go away. More
by BRITT-MARCUSSEN
Verified Customer
May 13, 2026
RELIABLE HOMETOWN DEALER IN WEST BRANCH IOWA. ALWAYS READY TO SERVE ITS CUSTOMERS AND THEIR NEEDS ALWAYS READY TO SERVE ITS CUSTOMERS AND THEIR NEEDS More
by TEMESS
Employees Worked With
May 13, 2026
Great service department. The service advisors actually understand the vehicles they’re working on and are current on what is happening with the manufacturer issues. The service advisors actually understand the vehicles they’re working on and are current on what is happening with the manufacturer issues. More
by ELIASCHRISTOPHERD
Employees Worked With
Todd
May 11, 2026
The folks at Browns went out of their way to service a recall on my car, set me up with a loaner for the day, and had my car back home in time to get the kids to a school function on time. They even refil recall on my car, set me up with a loaner for the day, and had my car back home in time to get the kids to a school function on time. They even refilled my wiper fluid. Hands down, Great service. More
by cafearnot
Employees Worked With
May 10, 2026
The Ford dealership helped us when we were traveling. Thank you for the great service. The repair allowed us to get home. Thank you for the great service. The repair allowed us to get home. More
by MN resident
Employees Worked With
May 10, 2026
I am always treated exceptionally well. The service here is top of the line. I am updated on what is happening with my truck and what the expected outcome will be. Todd was so understanding The service here is top of the line. I am updated on what is happening with my truck and what the expected outcome will be. Todd was so understanding when I accidentally washed my key fob. Joe went above and beyond when fixing recall issues and explaining the how and why. You can trust them to provide phenomenal service and attention to detail. More
by sutton.dawn
Employees Worked With
Joe
May 09, 2026
I had an excellent experience purchasing a pre-owned truck from Brown West Branch Ford! Both Matt (sales) and Jason (finance) were helpful and transparent, making the process of finding a new vehicle so truck from Brown West Branch Ford! Both Matt (sales) and Jason (finance) were helpful and transparent, making the process of finding a new vehicle so much easier. For the first time, I felt like I can trust a dealership and never got that "shady" or predatory feeling I've gotten from other dealerships in the past. They listened to exactly what I needed and helped make arrangements to make things work better for me, my family, and my schedule. I highly recommend Brown West Branch Ford to anyone looking for a new or used vehicle. Thanks again, well worth the drive from Keokuk! More
by Carleigh22
Employees Worked With
