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Browns West Branch Chrysler Dodge Jeep Ram

West Branch, IA

4.8
68 Reviews
Brown's has been a family-owned business since 1964. We have four stores with over 700 New and Used vehicles located in Elkader, Guttenberg, Dyersville, and West Branch. Our West Branch store is Conveniently located right off of Interstate 80 - exit 254. It's just a short drive to savings. Your Hometown dealer, no matter where your hometown may be. Our Brown's West Branch dealership has a great selection of new and used vehicles. If you're searching for a new vehicle, browse our inventory for the 300, Grand Caravan, Journey, RAM, Grand Cherokee, and Wrangler. If you would like to test drive any of these models, come down to 205 Tidewater Dr. If you're looking for a used vehicle at Brown's West Branch, we can help you there too. Browse our large selection of used Chrysler, Dodge, Jeep, and Ram vehicles as well as vehicles from other top manufacturers to find the right vehicle for you. At Brown's West Branch we believe a handshake still means something. We provide our customers with everything from vehicle repair services, and auto parts sales to vehicle loans and lease financing. If you live in Iowa City, Coralville, North Liberty, Cedar Rapids, Tipton, West Liberty, Tiffin, Hills, Lone Tree, Muscatine come visit us today at 205 Tidewater Dr and let us show you how easy the vehicle buying experience can be at Brown's West Branch.
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205 Tidewater Drive

West Branch, IA

52358

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Showing 68 reviews

June 19, 2026

The service service manager was so friendly and I trust what he is saying because he seems so knowledgeable. I hope to be doing business with him for many years to come! I appreciate the pickup and deliver More

by dscrafts
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan Rood
May 29, 2026

They looked over everything took care of all my problems and explained everything in detail. More

by darrin8
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom and Rex
Jun 03, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

That kind of thorough service matters, and we’re glad your visit reflected that. Thanks for bringing your Ram to us!

May 27, 2026

We got a great deal and the guys here were kind and honest. I would definitely buy from them again. More

by Roam Ready Outdoors
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nyck, Caden
Jun 03, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Honest, kind, and a deal worth coming back for — that’s the kind of experience we’re always aiming for. Nyk, Caden, and the rest of our team appreciated the chance to earn your business. Enjoy the new Ram!

May 25, 2026

Great customer service and reliable vehicle service. I have been using this dealership under a different owner for many years. When Browns bought the dealership I stayed with them and have had no regr More

by Hays5216
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

The fact that you’ve been with this store through the ownership change tells us you’ve trusted this team for quite a while, and that means a lot. We’re grateful you gave Brown’s the chance to keep earning that trust, and there have been no regrets. Jason and the service team appreciate your loyalty, and we’ll keep working to make every visit a good one.

Jun 03, 2026 -

Hays5216 responded

Looking forward to a trusting relationship

May 24, 2026

Always attentive to my concerns. Love the pickup, drop off service Easy to get an appointment scheduled in a timely manner More

by judysammons71
Recommend Dealer
Yes
Employees Worked With
Mike, maybe? Whoever advised me on what tires to buy was great!
Jun 03, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Pickup and drop-off service can make a busy day a whole lot easier, so we’re glad that has been helpful for you. Thanks for trusting our team to keep things simple, from scheduling to tire advice. We appreciate you continuing to service with us!

May 23, 2026

From soup to nuts everything we experienced at Browns was about excellence - our salesperson Caden was outstanding and so was the rest of their team. Couldn’t be more pleased. More

by rbi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden
Jun 03, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We’re happy to hear the entire experience felt easy from start to finish, and that the rest of the team backed that up along the way. Enjoy the Lexus, and thanks for letting Brown’s West Branch be a part of it!

May 23, 2026

Had a taillight issue. They resolved it Excellent dealership during the sale and after The sale More

by jddykstra.jd
Recommend Dealer
Yes
Employees Worked With
Josh,Mike,Nycolas
Jun 03, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Glad we could get that taillight issue taken care of for you. A good sales experience matters, but the follow-through afterward matters just as much. We appreciate you giving the team the chance to help.

May 22, 2026

Good communication with service. He was great to work with- Branscomb's from Solon. Good job More

by TYSONBRANSCOMB0710
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 03, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We appreciate the shoutout from the Branscomb family. Mike will be glad to know his communication made the visit easy to work through. Thank you for your business!

May 16, 2026

Excellent warranty work - started right on time and completed it rather quickly Kept us informed the whole time More

by mrsvoparil1023
Recommend Dealer
Yes
Jun 03, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We’re glad our team was able to get started as scheduled, keep you updated, and get everything wrapped up quickly. Thank you for choosing us!

May 14, 2026

Very friendly and easy to work with They try to schedule my vehicle when I need it done..don't make me wait. More

by riverrat0
Recommend Dealer
Yes
Jun 03, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

That’s what we like to hear. We know your time matters, so it’s great to know our team has made scheduling and service visits easy for you. Thank you for trusting Brown’s West Branch CDJR with your vehicle!

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