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Brownsville Toyota

Brownsville, TX

4.9
1,954 Reviews

6750 Frontage Rd

Brownsville, TX

78526

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Showing 1,954 reviews

April 14, 2024

Not only was it easy to schedule service, but Abigail communicated with me throughout the process. I was given an estimate of total charges to approve before the work was done and my vehicle was returne More

by Mlrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Rios
Apr 16, 2024 -

Brownsville Toyota responded

We appreciate your feedback! It's great to hear that you found scheduling service at Brownsville Toyota easy and convenient. Efficiency in communication and repairs are fundamental aspects of our customer care—we're glad the experience was a success for you.

April 05, 2024

Young man, Luis Machado, explained exactly what maintenance my car needed. Job was done in the time I was told. Very courteous. Helped me with the remote key, which was not working well. More

by noemi2048
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Apr 13, 2024 -

Brownsville Toyota responded

Thank you for your wonderful review. We're delighted to learn that our Service Team was prompt and courteous to you during your recent visit to Brownsville Toyota, ensuring you were informed of what maintenance your car needed, and successfully repairing your remote key. Please do not hesitate to reach out to us for any further assistance.

March 26, 2024

I can't compliment this dealership's enough! I showed up without an appointment, not knowing if they would be able to service my 23 Tacoma. I was greeted with a smile and a great attitude to More

by Lmgutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castaneda
Apr 13, 2024 -

Brownsville Toyota responded

We appreciate the warm commendation. We're glad to have lived up to your expectations in servicing your 23 Tacoma at Brownsville Toyota. We take pride in our efficient and helpful team, so thank you for driving from Harlingen!

March 25, 2024

Outstanding customer service…Everyone in Service always very helpful that I don’t mind driving from Edinburg TX to service my Runner every time that it's needed More

by Esmer C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Marty,Belinda,Abigail, Frank
Apr 13, 2024 -

Brownsville Toyota responded

We're grateful for your positive review. At Brownsville Toyota, we take pride in our outstanding customer service. It's reassuring to know that you acknowledge the assistance from our team during each of your visits.

March 17, 2024

Service is always top notch here at Brownsville Toyota. We drive from Houston in order to have our vehicles serviced. More

by mhmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Austin
Apr 13, 2024 -

Brownsville Toyota responded

We appreciate your dedication to Brownsville Toyota and your positive reflection on our service. Safe travels from Houston for all of your car care needs.

March 15, 2024

Ivan was great at communicating every process of purchase even though I was in a different city. More

by vanmarz85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
Apr 13, 2024 -

Brownsville Toyota responded

It's terrific to hear that our team provided clear communication during your car purchase with Brownsville Toyota. Thank you for the 5-star review! We'll happily assist with any further needs.

March 13, 2024

Better than expected! Told me that service woudl take 2 1/2 hours but I was out in less than an hour. More

by Noe Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
March 12, 2024

Our experience for servicing our Tundra was exceptional as always. Martin Rodriguez did an excellent job of keeping us updated as the process was going due to it being a little lengthy but time flew. Gre More

by melissapena8302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
Apr 13, 2024 -

Brownsville Toyota responded

Nothing makes us happier than receiving your 5-star review and learning that our Service Team did an excellent job with your Toyota Tundra. Keeping our customers updated and providing a clean, quality, and welcoming environment is always the goal here at Brownsville Toyota. We truly appreciate your recommendation and if you need anything else, feel free to contact us.

March 11, 2024

Belinda gave great service and continued to follow up with me afterwards as well! Thank you… More

by lealnoemi66
Recommend Dealer
Yes
Employees Worked With
Belinda
Mar 11, 2024 -

Brownsville Toyota responded

We appreciate your words regarding our team at Brownsville Toyota. Your support is essential to us, and we're glad their follow-up service was helpful.

March 08, 2024

Luis knows his clients, many of whom are regular returnees. He is efficient, honest and considerate in his service and advice. More

by troupe01guarded
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 11, 2024 -

Brownsville Toyota responded

We appreciate your kind words about our team's professionalism at Brownsville Toyota. We strive to provide the highest level of customer interaction and it's great to see that reflected in Luis' service. Thank you for sharing your experience.