Bruce Lowrie Chevrolet

I received wonderful service from the minute I walked in the door! I left with total understanding of the technology and a thorough explanation of my OnStar, bluetooth, XM radio, etc. I love my Cruze AND g the door! I left with total understanding of the technology and a thorough explanation of my OnStar, bluetooth, XM radio, etc. I love my Cruze AND got a great deal as I again discovered when I got home and looked up the competition. The finance dept was extremely helpful and friendly as well as professional. My salesman made the experience enjoyable and comfortable as well. More

To make a very LONG story short, after 2 weeks of going back and forth and being mislead by the internet salesman, I went to another dealership. DON DAVIS DODGE, they were great and by the 2nd day we drove back and forth and being mislead by the internet salesman, I went to another dealership. DON DAVIS DODGE, they were great and by the 2nd day we drove off in our 2009 Dodge Ram 1500 Quad cab. It is a beautiful truck and the interest and payment are $200 & 10% lower than what Bruce Lowrie had quoted us. I will NEVER go to Bruce Lowrie again and will share my horrible experience with anyone that is looking to buy from them. More

They destroyed my supercharger when they installed the GM stage kit for my Supercharged Cobalt. They did replace it under warranty. But they gave the car to me with the supercharger sounding like it had rock stage kit for my Supercharged Cobalt. They did replace it under warranty. But they gave the car to me with the supercharger sounding like it had rocks rolling around in it. And I had to take it back and they installed a new supercharger the next day. The next time I took it there they gave it back to me with the check engine light on after an oil change and it was NOT on when I took the car in. It turned out to be an electrical connection that the technician had disconnected for some reason. I found the loose connection while the service rep and I looked under the hood. In fact I was certain they had taken something loose as the check engine light had never come on before. Then they ran a special on oil changes and I took it to them. Yes I know it makes me look dumb to take it back there after what they did before but I honestly thought they would maybe actually care this time. My car takes 6 quarts of Mobil 1 MAX and the invoice said 7 quarts of Mobil 1. I immediately went to the service rep and he told me my engine would take 7 quarts. It is a 2.0 Liter 4 cylinder and 6 quarts is exactly what GM says to use. Overfilling an engines sump can lead to problems including oil leaks and bearing damage from oil that has foamed because of over filling. I left vowing to never return to Bruce Lowrie Chevrolet and changed the oil myself using the right oil and the right amount. And I do not understand why they would treat any customer with that kind of disrespect and especially one that really does want to take care of their car. More