Bryan Easler Toyota

You have moved to a mostly text-based interaction system with customers, which I was not aware of. I thought I had authorized service on everything the text I received had recommended, but it turned out the with customers, which I was not aware of. I thought I had authorized service on everything the text I received had recommended, but it turned out there was some kind of technical glitch that said I had declined service in a couple of areas when I had not. I was a bit confused after picking up my car, and I called the service department today to find out what had happened. The woman I spoke with explained what had happened to my satisfaction. Next time I will be aware that I may need to go find the rep myself when I get the service recommendations, instead of them coming to me as they used to do. Frankly I feel this is a downgrade in service, not having the technician/ rep talk to me directly. And you lost out on some of my business as well, as I am not going to drive back to Hendersonville to get my wipers and filters replaced, but rather will have them done here in Columbus. More

Scheduling was easy, good communication both early in the day and when the work was completed. Gave information about future needs for my vehicle. day and when the work was completed. Gave information about future needs for my vehicle. More

Always courteous and helpful. Top notch employees. I drove in with no appointment. They were able to get me in and out in a very short time. I immediately went to the tag office t Top notch employees. I drove in with no appointment. They were able to get me in and out in a very short time. I immediately went to the tag office to pay my taxes. The inspection was already in their computer. Excellent service. More

The Service Department is extremely customer-oriented and very friendly! The service managers and technicians are very efficient and thorough! very friendly! The service managers and technicians are very efficient and thorough! More

Bryan Easler Toyota employees have always provided excellent, quality customer service. Bought my 2016 Camry from them almost 10 years ago. Highly recommend this dealership and staff. excellent, quality customer service. Bought my 2016 Camry from them almost 10 years ago. Highly recommend this dealership and staff. More

I have been a satisfied customer since 2006. I trust them implicitly with th care and maintenance of my vehicle. They are thorough and always keep me informed before proceeding with unexpected i I trust them implicitly with th care and maintenance of my vehicle. They are thorough and always keep me informed before proceeding with unexpected items. More

Great customer service. Can get an appointment fairly quick, let you know what’s going on during your service. Can get an appointment fairly quick, let you know what’s going on during your service. More

Job well done as usual! ! Would only use Bryan Easler to work on my car!! ! Would only use Bryan Easler to work on my car!! More

I was a customer of theirs when we moved here. They took good care of my truck. Got another vehicle now. They conginue to take good care of me. Thanks very much ! They took good care of my truck. Got another vehicle now. They conginue to take good care of me. Thanks very much ! More

Quick. Kind. Respectful. You guys always go a great job. No Blah blah blah blah Kind. Respectful. You guys always go a great job. No Blah blah blah blah More