Bryan Easler Toyota

The service dept is a very busy place. I noticed the company has cut out the cashiers. It seems the person checking you in is also checking people you are out. My truck sat in a corner I noticed the company has cut out the cashiers. It seems the person checking you in is also checking people you are out. My truck sat in a corner of the parking lot for over an hour with no one touching the truck. I asked the person who checked me in about my truck. He checked and the paperwork was in the truck. I was told my truck was finished. I had my oil changed and my tires rotated. I live in Haywood County and got out of bed At 5:45am. I left my house at 6. I arrived at the dealership at 7am. I was third in line. I did not have an appointment for the oil change. I have been there before and only been at the dealership an hour and a half. The last time I was at the dealership I had the same service. I was there a little over three hours. I will come back to the dealership again. The work is always done right. More

The service staff at Bryan Easler are wonderful! They keep me aware of what needs to be done how long it takes and what it will cost. All the questions a customer would ask. They’re very profession They keep me aware of what needs to be done how long it takes and what it will cost. All the questions a customer would ask. They’re very professional, polite, and concerned for my vehicle. More

Friendly and quick service. Reasonable pricing and quality work. They provided guidance on future service needs of our vehicle. Reasonable pricing and quality work. They provided guidance on future service needs of our vehicle. More

Took me as a walk-in and was able to squeeze in an unexpected scope increase without a hitch. unexpected scope increase without a hitch. More

Andrew was very kind and took care of my car immediately. The job was completed in a short time. The job was completed in a short time. More

Very prompt, thorough and communicative. Always great service here, and the scheduling is easy. Thanks Always great service here, and the scheduling is easy. Thanks More

This visit was not as smooth as previous visits. The video of my service was great and professional. After I got that video it was 2 more hours only to find out they had the wrong part ordered. So w The video of my service was great and professional. After I got that video it was 2 more hours only to find out they had the wrong part ordered. So we were there 3 hours for a tire rotation. The maintenance light was never reset and finger smudges were left all over the mirror that wasn’t replaced leaving me to believe it was removed before realizing they had the wrong part. Not the service I’ve experienced in the past at all. More

Took my 2025 Toyota in for 5000 mile checkup. While waiting, Andrew sent me a video of what was done under the hood, showed tread wear and under the car. Very nice waiting area. Took just over While waiting, Andrew sent me a video of what was done under the hood, showed tread wear and under the car. Very nice waiting area. Took just over an hour. Very busy but comfortable. More

Very helpfull and courteous. I have them before and have always been satisfied with service. I have them before and have always been satisfied with service. More

Friendly staff, easy process. Love the track text and video from technician. Always does good work. Love the track text and video from technician. Always does good work. More