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Bryan Subaru

Metairie , LA

4.8
2,369 Reviews
At Bryan Subaru, we relentlessly aspire to claim the top spot as the ultimate car haven for Metairie, LA drivers! We conquer this mission by offering an extensive array of exhilarating new and used cars, seamless financing options, and unparalleled auto repairs and service. Naturally, it's our fabled customer care that shall magnetize you back to our embrace, year after glorious year!
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8305 Airline Dr

Metairie , LA

70003

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Showing 2,370 reviews

February 16, 2019

Fast & Friendly I’ve never taken my car to be serviced at Bryan Subaru and I had put it off based on experiences at other dealerships, e.g., I expected it to take a l More

by Nola1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry! Can’t remember his name and I don’t see him on the website.
Feb 21, 2019 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 15, 2019

Amazing Customer Service They went above and beyond to get me in the car I wanted. I would highly recommend them, and already have to many of my friends! More

by MirLav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orren Lewis
Feb 21, 2019 -

Bryan Subaru responded

We love hearing about customers that have a terrific experience at Bryan Subaru. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 15, 2019

Airbag recall service Service was provided as per my appointment and transportation to my office was provided. A camera that I installed and just tucked the wires out of th More

by RFHEIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tre
Feb 21, 2019 -

Bryan Subaru responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 13, 2019

Service Bryan Subaru Service is awesome! The work is always done right and my experience is they only do what is necessary and do not hit you up for extra add More

by JBERNIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : See my comments above. I saw this box after I put my comments above.
Feb 14, 2019 -

Bryan Subaru responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 11, 2019

Excellent Service You were very careful with the diagnostics and the repairs have been very helpful!!!! Remi DeMatteo was very nice to work with. Thank you for fixing m More

by SDUTREIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Remi DeMatteo
Feb 12, 2019 -

Bryan Subaru responded

Thank you for taking the time to write us a great review! I'm very happy to hear that Remi was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 11, 2019

Amazing Compnay and staff! I would like to submit a heartfelt "Thank you," to the Subaru staff and mechanics for their wonderful work and customer-service. I seldom take the tim More

by MADMOLLUSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erin Czaplinski
Feb 12, 2019 -

Bryan Subaru responded

We are pleased to hear that you had an excellent experience with Erin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 08, 2019

Fred's first service This was Fred's first service, an oil change and my first experience with Bryan Subaru service department. Erin was ready for me when I walked in the More

by STAMBERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski, Orren Lewis
Feb 11, 2019 -

Bryan Subaru responded

Thank you for the excellent review! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 08, 2019

regular mait Car was serviced properly and on time. cost for repairs was a bit high but not outside the normal charges for a dealership. Thank you. More

by EBENEFIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 07, 2019

Smooth easy transaction Need more inventory to choose from, selection was limited on exterior & interior finishes. Enjoyed working with Rex, always helpful in answering quest More

by BEHRMAN7137
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Bryan Subaru responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

February 07, 2019

Very simple Our salesman John was awesome the whole car buying experience was simple and we felt we received a good deal. He explained all of the features and wa More

by gmrshopping
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Bryan Subaru responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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