Bryan Subaru

Recall visit , but discovered other repairs needed I brought the vehicle in due to a recall on the airbag on the passenger side. But as the third owner, I didn't know the vehicle wasn't serviced at 30 I brought the vehicle in due to a recall on the airbag on the passenger side. But as the third owner, I didn't know the vehicle wasn't serviced at 30,000 miles! Remi explained what repairs were needed, and how long some things could wait. The oil leak and alignment were done same day as the air bag. And he sent an Uber for me when the car was ready. More

Comfortable waiting area The have a very thorough service department and friendly staff. The customer waiting area is very comfortable and the restroom is clean. Overall good The have a very thorough service department and friendly staff. The customer waiting area is very comfortable and the restroom is clean. Overall good experience. More

service The overall experience was pleasant and easy- the online appointment scheduling is nice and makes things easier to plan and there were plenty of time The overall experience was pleasant and easy- the online appointment scheduling is nice and makes things easier to plan and there were plenty of time slots open. No complaints More

exceptional I am sorry to see Bryan and Mitsubishi part ways but I understand. I will continue to get my Outlander serviced at Bryan because of Erin Czaplinski. I am sorry to see Bryan and Mitsubishi part ways but I understand. I will continue to get my Outlander serviced at Bryan because of Erin Czaplinski. She has always been helpful, pleasant and accommodating. More

Recall and upgrade of the combo system When I arrived, I was immediately and courteously greeted. I had a standing appointment with the service department. My issue was known to them. The s When I arrived, I was immediately and courteously greeted. I had a standing appointment with the service department. My issue was known to them. The service was performed quickly and with satisfaction. More

Service and Warranty Our initial sales experience with Bryan Subaru was friendly and honest. This attitude has continued over our three years of ownership with friendly a Our initial sales experience with Bryan Subaru was friendly and honest. This attitude has continued over our three years of ownership with friendly and prompt service in both "waiting" and drop-off experiences including our most recent service. More

Quick friendly service Been with Bryan Subaru for 4 years and 2 vehicles, excellent dealership and service . The staff in service and sales have always taken their time an Been with Bryan Subaru for 4 years and 2 vehicles, excellent dealership and service . The staff in service and sales have always taken their time and are customer oriented More

First service. Bought the Forrester here last year but first time service. Routine maintenance performed along with issue with the remote rear door. All done in a co Bought the Forrester here last year but first time service. Routine maintenance performed along with issue with the remote rear door. All done in a competent and timely manner. Remi was friendly and helpful. Well done all around. More

Poor Service, Incredibly Slow Oil change took 2.5-3 hours after making appointment. Found out today that they didn't even refill all fluids as my windshield wiper fluid is still ou Oil change took 2.5-3 hours after making appointment. Found out today that they didn't even refill all fluids as my windshield wiper fluid is still out.. very poor. More

Oil change/recall Was able to get appt to get oil changed and recall taken care of with short notice. Very friendly and good atmosphere to wait in Was able to get appt to get oil changed and recall taken care of with short notice. Very friendly and good atmosphere to wait in More