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Bryan Subaru
Metairie , LA
2,342 Reviews
At Bryan Subaru, we relentlessly aspire to claim the top spot as the ultimate car haven for Metairie, LA drivers! We conquer this mission by offering an extensive array of exhilarating new and used cars, seamless financing options, and unparalleled auto repairs and service. Naturally, it's our fabled customer care that shall magnetize you back to our embrace, year after glorious year!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,342 reviews
August 31, 2018
I didn't think this kind of service existed anymore The folks at Bryan Subaru have always been incredibly kind and easy to work with. But I recently brought my car in to the shop to prepare for an upcom The folks at Bryan Subaru have always been incredibly kind and easy to work with. But I recently brought my car in to the shop to prepare for an upcoming road trip. There were some unexpected issues that came up and the service team went well beyond the call of duty to make sure I got on the road safely and on time. They're kindness and generosity was actually shocking. I can't tell you the last time I experienced such genuine care from a service provider. I always recommend Subaru to to friends looking for a vehicle. But this is why I will always recommend that you go to the dealership for service and maintnance. The team at Bryan Subaru is without comparison. More
by ASTIPPER
Verified CustomerEmployees Worked With
Reme, the the service team and the lovely lady directing calls in the back office
Helpful August 31, 2018
OIl Change On line scheduling was easy to use and there were good times available, service was very fast (better than expected), good communication of wait tim On line scheduling was easy to use and there were good times available, service was very fast (better than expected), good communication of wait times, comfortable waiting area, friendly staff More
by ALLIGATOR0121
Employees Worked With
No recollection - it was all service people
August 31, 2018
Great service Super easy. I scheduled the service when it was convenient, arrived at the dealership and was on my way to work in an Uber at their expense within min Super easy. I scheduled the service when it was convenient, arrived at the dealership and was on my way to work in an Uber at their expense within minutes. I got picked up when it was ready and was on my way. Trey even called the next day to make sure I was satisfied. Could not have been easier. More
by irionjb
Employees Worked With
Trey and Gerald
August 31, 2018
Pleasant I experienced easy on line appointment scheduling, immediate attention when I arrived for the appointment, a complete explanation of the service recom I experienced easy on line appointment scheduling, immediate attention when I arrived for the appointment, a complete explanation of the service recommended. My service rep regularly checked with me to report progress. PS: No one in the waiting room turned on the tv - a great plus for me. More
by supercar
Employees Worked With
no listing for the service rep who helped me
August 30, 2018
Excellent Service Had a problem with the transmission on my 2014 Forester. All of the service advisers (Erin, Trey and Brian) bent over backwards to get the transmissio Had a problem with the transmission on my 2014 Forester. All of the service advisers (Erin, Trey and Brian) bent over backwards to get the transmission repaired and my vehicle back on the road with the least disruption. I can honestly say this is the best service department I have ever dealt with in my forty years of vehicle ownership. More
by DCHAUVIN1
Employees Worked With
Trey, Brian Guzzardi, Erin Czplinski (sorry if I got the spelling wrong)
August 29, 2018
Honest and willing to help in all aspects Excellent team from salesmen Joe to finance and salesmen Matt Johnson. All pitched in and processed paperwork on purchase of car to where our entire d Excellent team from salesmen Joe to finance and salesmen Matt Johnson. All pitched in and processed paperwork on purchase of car to where our entire day wasnt spent at dealership buying vehicle More
by bngcub
Employees Worked With
Joe in used cars at Bryan Imports and Matt Johnson from new sales.
August 28, 2018
Good customer service. Great service for key replacement. Staff was very prompt and helpful. Would definitely recommend to my friends for service. Work was completed quick Great service for key replacement. Staff was very prompt and helpful. Would definitely recommend to my friends for service. Work was completed quickly and as advertised. More
by CRISSON319
Employees Worked With
Taniecia Duplantis
August 27, 2018
Did not meet time commitment. . Scheduled appt. week in advance, Came in at 9:00 am from out of town for "2-3 hour job at most"". Missed mid- afternoon Doctor appointment and had to Scheduled appt. week in advance, Came in at 9:00 am from out of town for "2-3 hour job at most"". Missed mid- afternoon Doctor appointment and had to leave car overnight. No one from service dept called to advise.. Bought my very first car from Bryan in 1963, but not my next one. More
by LJAUBERT
Employees Worked With
Renny
August 27, 2018
Great Service The staff was helpful. They understood that I truly needed a loaner car. They did everything possible to get my car repaired for a reasonable cost. RE The staff was helpful. They understood that I truly needed a loaner car. They did everything possible to get my car repaired for a reasonable cost. REMY is a very good customer service representative. More
by BELLBOISSIERE
Employees Worked With
Remy DiMatteo
August 24, 2018
I had the best service experience. Erin was very proficient with what I need done to my vehicle and the service was done quickly. She is very professional and have great customer servic Erin was very proficient with what I need done to my vehicle and the service was done quickly. She is very professional and have great customer service. More
by LRMTCH
Employees Worked With
Erin Czaplinski
