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Bryan Subaru

Metairie , LA

4.8
2,343 Reviews
At Bryan Subaru, we relentlessly aspire to claim the top spot as the ultimate car haven for Metairie, LA drivers! We conquer this mission by offering an extensive array of exhilarating new and used cars, seamless financing options, and unparalleled auto repairs and service. Naturally, it's our fabled customer care that shall magnetize you back to our embrace, year after glorious year!
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8305 Airline Dr

Metairie , LA

70003

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Showing 2,343 reviews

April 13, 2018

Great Dealership! Very easy to schedule routine service on our WRX. Professional service department and service was done in a very timely manner including an offer to w More

by DEBE25251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Henry
Apr 16, 2018 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle! I am happy to hear that everything went well for you. I will pass your feedback along to our team. Drive safely! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 13, 2018

Great experience Quality work was done. Fast service. Friendly reps but I can’t remember any of their names. . Comfortable and clean waiting area. J will return for se More

by rbstricks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Bryan Subaru responded

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 12, 2018

Very nice Subaru service I take my Subaru here for service and repairs. They have always been very accommodating and do proper work. Most impressive moment was the technici More

by JOHNSSHOLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Henry
Apr 12, 2018 -

Bryan Subaru responded

We really appreciate your feedback, John! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 11, 2018

Brian Guzzardi was rude. Mr. Guzzardi, didn’t check on my car and didn’t not inform me what was taking so long to change 1 tire, put a plug on another one and do an alignment. More

by BELCO57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
April 11, 2018

Excellent When I arrived there, I was greeted with a smile. That made me feel welcomed to be there. The service was great and fast. Everyone was willing to help More

by RONEYIXACALDERON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
Apr 11, 2018 -

Bryan Subaru responded

Thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 11, 2018

Great experience Everything went smooth when I bought my BRZ. Awesome car, awesome staff. Mark M, Sara, and Jenny exceeded our expectations from the beginning to the e More

by c.blairr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Creppel, Jenny Tubens, Mark Maher, Paul Demma
Apr 11, 2018 -

Bryan Subaru responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience! Feel free to call or stop by if there's anything else we can do for you. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 11, 2018

Fine service with a hitch The service was fine. Afterward, I came home and parked the car in my driveway. When I went to unload some things from the back, I noticed my right More

by CHERYL31
Recommend Dealer
Yes
Employees Worked With
Trey
April 11, 2018

Recall Service Dept very promp and efficient in getting me on my way Always have quality visits whether it's for routine service or in this case minor recal More

by STEVEGERARD42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
Apr 11, 2018 -

Bryan Subaru responded

Steve, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us! We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 11, 2018

Services was good Had two recalls fixed and oil changed. When work was complete the car was taken thru the car wash. It can out with a scratch and the lady that was hel More

by jamiedpenton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea who waited on me some lady in a office where Inpaid and the service lady
Apr 12, 2018 -

Bryan Subaru responded

Jamie, we appreciate you leaving this feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 11, 2018

The service was professional and performed in a timely manner. The people were friendly and helpful. I wish all businesses were as customer friendly. This review requires 25 w More

by JOHN@VOYAGERPHOTOGRAPHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Rhodes and all of the service writers.
Apr 12, 2018 -

Bryan Subaru responded

John, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

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