
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
Jason was exceptionally helpful, he went above and beyond to help us get to the bottom of an excessive oil consumption issue. Jason is friendly honest and straightforward rare traits in the auto repair indus to help us get to the bottom of an excessive oil consumption issue. Jason is friendly honest and straightforward rare traits in the auto repair industry. More
Best car-buying experience I've ever had. My salesman Terry was the absolute best. Love the car. Got all the help and good advice I could hope for. 5 star. Terry was the absolute best. Love the car. Got all the help and good advice I could hope for. 5 star. More
Since the dealership is doing some remodeling, we really didn’t know exactly where to go. We were met by two very pleasant employees and they were very helpful. Great visit for service. didn’t know exactly where to go. We were met by two very pleasant employees and they were very helpful. Great visit for service. More
Timely,very efficient,friendly and helpful. Clean service department with self-service snacks and drinks.1st Service in and out in less than 45 minutes. Excellent! department with self-service snacks and drinks.1st Service in and out in less than 45 minutes. Excellent! More
Great service team. As a first time customer he made me feel comfortable. He is a great ambassador for the dealership. It was great getting a complimentary car wash. feel comfortable. He is a great ambassador for the dealership. It was great getting a complimentary car wash. More
Every worker at Bryan Subaru is friendly, helpful, and attentive to my car’s needs. They handled the recall on my Subaru Crosstrek in a very timely manner. They even provided paid transportation so I didn attentive to my car’s needs. They handled the recall on my Subaru Crosstrek in a very timely manner. They even provided paid transportation so I didn’t have to wait at the dealership. I would highly recommend the service department at this dealership. More
Appointment on a Saturday at opening time They were Appointment on a Saturday at opening time They were short staffed, which caused a delay at checking in. And the very nice new facility was not read Appointment on a Saturday at opening time They were short staffed, which caused a delay at checking in. And the very nice new facility was not ready for customers. i.e. TV not on, coffee machine not working (little things) Things improved and went well More
Service department is Worst dealership experience in my life. Damaged my cars engine and tried to blame me. I had video footage of the technician saying he forgot to plug a wire before he took my car for life. Damaged my cars engine and tried to blame me. I had video footage of the technician saying he forgot to plug a wire before he took my car for a test drive. Cost me $3000 because they refused to do the right thing. I will never ever visit this dealership. Jason Gullo is a horrible person and does not deserve to be working at this dealership. More
Well planned service center waiting hall with wi-fi and coffee/snacks. Friendly staff. Explain the problems with car if any. Gives a car wash after servicing. coffee/snacks. Friendly staff. Explain the problems with car if any. Gives a car wash after servicing. More