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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews
Call Dealership (504) 466-6000
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8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

June 28, 2021

Good service. Nothing to complain about. Waiting area was excellent. Was in and out in a quick time. And good job on the free car wash. More

by SCOTTIELOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Report | Print
Jul 01, 2021 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

June 28, 2021

I always am treated kindly here, and have been coming back for about 6 to 7 years now. Happy to be their customer. More

by ELLABYSTARLIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Report | Print
Jul 01, 2021 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Bryan Subaru Team 504-466-6000

June 28, 2021

Great job with my car. Was very courteous as usual More

by BRYANKJ707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Brian Guzzardi
Report | Print
Jul 01, 2021 -

Bryan Subaru responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bryan Subaru Team 504-466-6000

June 25, 2021

To get a replacement key at Subaru, it cost approx. $250. I assumed that included programing. No, Subaru charges another $150 to do the programing which takes about 10 minutes to accomplish. Shouldn't the pr More

by rvrazeljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Report | Print
Jun 30, 2021 -

Bryan Subaru responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Bryan Subaru Team 504-466-6000

June 24, 2021

New service manager exceptionally accommodating, service advisor thorough, waiting area roomy and comfortable AND scheduler cool and friendly and makes the appoint process a pleasure. More

by PNTNOLA
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jason Gullo, Charlette Wilright
Report | Print
Jun 28, 2021 -

Bryan Subaru responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Bryan Subaru Team 504-466-6000

June 23, 2021

Very efficient. Used effective communication skills and tools (text messages). More

by WLSWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Report | Print
Jun 25, 2021 -

Bryan Subaru responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Bryan Subaru Team 504-466-6000

June 23, 2021

Great service with a wonderful waiting room, food and drink and wifi. More

by JKREUTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Report | Print
Jun 25, 2021 -

Bryan Subaru responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Bryan Subaru Team 504-466-6000

June 23, 2021

Comfortable waiting area, reasonable wait time, nice to receive car wash. More

by JOELLEDROUANT
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi, Charlette Wilright
Report | Print
Jun 28, 2021 -

Bryan Subaru responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Bryan Subaru Team 504-466-6000

June 18, 2021

Awesome. I will be back for my next service! I don't remember the individuals I worked with, but they should each get 5 stars! More

by BRYANSUBARU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names!
Report | Print
Jun 23, 2021 -

Bryan Subaru responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Bryan Subaru Team 504-466-6000

June 17, 2021

Service Dept staff knowleadgable & professional, thorough auto check-ins & work, kept good records on my car, auto maintenance/mechanical followup by dealership gives me comfort and security, dealership's we More

by JOPEZ99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange, Jason Gullo, Charlette Wilright
Report | Print
Jun 21, 2021 -

Bryan Subaru responded

We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Bryan Subaru Team 504-466-6000

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