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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

June 17, 2021

Everything went well from ordering the necessary part to the installation. I waited for the installation and the wait was reasonable and they washed my car. More

by JEFFANDKATHYSTROMAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Jun 22, 2021 -

Bryan Subaru responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Bryan Subaru Team 504-466-6000

June 16, 2021

My experience was great. All of the staff went above and beyond to help with this visit. Jeff was extremely helpful and kept me up to date on the whole process. Jason was phenomenal. He provided me everythi More

by AMYRENEE1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange, Jason Gullo
Jun 21, 2021 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

June 15, 2021

Bryan Subaru s' service was fast, to the point and staff very helpful. The waiting room was pleasant, but needed more supplies available Nice experience! More

by PATRICIATRXLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Jun 21, 2021 -

Bryan Subaru responded

Patricia, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Bryan Subaru Team 504-466-6000

June 15, 2021

It was a pleasant experience. I've had some bad experiences with car salesmen, but not this time. Everything was to my liking. The end More

by zeringue1946
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Romagossa
Jun 21, 2021 -

Bryan Subaru responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Bryan Subaru Team 504-466-6000

June 15, 2021

Awesome! Great Service with a smile. Very educated and honest sales team. Would recommend Suburu to anyone. Will definitly be back. Thank you for everything More

by rnavarre2039
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Worthington
Jun 21, 2021 -

Bryan Subaru responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Bryan Subaru Team 504-466-6000

June 14, 2021

The sales team was wonderful stayed late and covered all my needs I couldn't ask for a better experience thank you for my crosstrack More

by tinamoreland730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Rex Bubacz, Joe Alaimo, Mike Romagossa, Jeff Rein
Jun 17, 2021 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

June 12, 2021

Courteous quick attention to detail friendly great snacks comfortable waiting area car washed booked appointment night before after finding nail in two tires that was the best More

by 13NANCYB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Jun 16, 2021 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

June 11, 2021

When I left the dealership/service area car all the When I left the dealership/service area car all the icons on dashboard were gone. Within 20 minutes the tire pressure icon was back on dashboard and More

by MARIELONG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Delange
Jun 17, 2021 -

Bryan Subaru responded

Marie, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Bryan Subaru Team 504-466-6000

June 11, 2021

Unfortunately, my recent experience at Bryan Subaru for Service was terrible. I dropped my car off at 8:30 a.m. on Thursday (appointed time) for 2 recall items and investigation of a rattle. They kept my c More

by KGIRL529
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Delange, Jason Gullo, Charlette Wilright
Jun 17, 2021 -

Bryan Subaru responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Bryan Subaru Team 504-466-6000

Jun 18, 2021 -

KGIRL529 responded

I would love to contact you directly. Could you provide the name of the person that I should contact at the phone number provided? Thank you.

Jun 18, 2021 -

Bryan Subaru responded

Please feel free to contact our Marketing and Online Operations Director, Morgan Falterman, at 504-635-2005.

June 10, 2021

My side mirror indicators went off for some reason. These guys fixed it for free as a one time favor from Subaru. They were great, quick and they offered me a quiet place to work remotely while I waited. More

by melbak99
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Jun 15, 2021 -

Bryan Subaru responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bryan Subaru Team 504-466-6000

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