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Bryan Subaru

Metairie , LA

4.7
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

May 25, 2021

They forgot to add my $25 discount. Aside from that, the service was great. The only improvement I would add is allowing customers to select a particular mechanic when they schedule online. I really trust J More

by ACOOPPHONE1
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Jun 01, 2021 -

Bryan Subaru responded

Thank you for the great feedback! We appreciate hearing all your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Bryan Subaru Team 504-466-6000

May 24, 2021

I am grateful for the Agency's people. I had a problem and still have it but their equipment just could not find it. It is a problem with the continuously variable transmission. Some are set with shift po More

by MGAISSERT3
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
May 27, 2021 -

Bryan Subaru responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Bryan Subaru Team 504-466-6000

May 24, 2021

the sales reps. are determined that EVERYBODY gets a car....that's right I got a car...thank you Mr. Troy...the whole ordeal was stress free. thank you Bryan Subaru Staff More

by prshuslips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M. Troy, you're trully one of a kind. I want to thank you, sir, for your diligence to make sure I not only got a car but I got the car I wanted.
May 27, 2021 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bryan Subaru Team 504-466-6000

May 21, 2021

Brought my Outback in after other shops had tried/failed to figure out what was going on with my car. The diagnostic process did take a while but I was looking for thoroughness and accuracy plus they gave m More

by SHELBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
May 26, 2021 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bryan Subaru Team 504-466-6000

May 20, 2021

Pleasant people(some very local)who were easy to work with and helped with the process very much. They had a good selection of the type of cars that I was interested in. Found the right car and had a g More

by easyboman83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Abrusley & Don Gremillion, Rex Bubacz
May 25, 2021 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bryan Subaru Team 504-466-6000

May 20, 2021

1) Easy to get oil change appointment that suited me (2) I received a text of what services were needed (3) I was greeted immediately and directed to service rep who reviewed the service order (4) I receive More

by ELLENHERRHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young woman who greeted me and the cashier who checked me out., Richard Elvey
May 25, 2021 -

Bryan Subaru responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Bryan Subaru Team 504-466-6000

May 19, 2021

I bought a used car believing that the dealer check the car mechanical issues ans fixed them before sale them. I got the car on December aster 2 months I have to towed the car twice and the dealer supposit More

by Katherineparedes7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owner son (awful service and attitude), Greg Bourgeois
May 21, 2021 -

Bryan Subaru responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Bryan Subaru Team 504-466-6000

May 19, 2021

I found the dealership a pleasurable experience they were knowledgeable of their product they were considerate of my skepticism about what I was doing and they allowed me to make my own decisions the car did More

by postalpotter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Joe Alaimo, Farid "Fred" Fajardo, Jeff Delange
May 24, 2021 -

Bryan Subaru responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

May 26, 2021 -

postalpotter responded

You are good people. I didn't see the lady in finances name there not really sure what her name is the lady with the gray eyes. She made it even pleasurable to hand over my money pleasant experience all around

May 18, 2021

Great service, great vehicles. I would definitely recommend to friends and family. The salesman was awesome and didn’t try to “sell” us too hard. He gave us the facts so we could make an informed dec More

by connie.ogle614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Scalfini
May 21, 2021 -

Bryan Subaru responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Bryan Subaru Team 504-466-6000

May 17, 2021

They are the best. Treated me like I love to be treated. Great experience.They worked with me with the repairs I could afford and were very professional and kind. Love my Subaru. More

by CBDYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange, Jason Gullo
May 19, 2021 -

Bryan Subaru responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Bryan Subaru Team 504-466-6000

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