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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

June 09, 2021

I purchased a set of tires and I am dissatisfied that all 4 tires had different pressures and all were not specific to the pressures suggested on the door. More

by CBAGS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
June 06, 2021

Great customer service from Brian every time I've been here. Both my 6,000 and 12,000 mile services went as smooth as possible, and the snacks are great too! More

by JUSTIN O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Jun 09, 2021 -

Bryan Subaru responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Bryan Subaru Team 504-466-6000

June 04, 2021

Had a great and easy experience in buying my Subaru, Everyone was kind, professional, and no hard pushes to make a sale. The process was very easy. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz
Jun 09, 2021 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Bryan Subaru Team 504-466-6000

June 04, 2021

Absolutely the easiest, most straightforward and honest dealership that I've dealt with, no low balling, no bs just business. Will be one of the 1st spots I look in the future More

by dylan.p.lacoste
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rein, Farid "Fred" Fajardo
Jun 09, 2021 -

Bryan Subaru responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Bryan Subaru Team 504-466-6000

June 01, 2021

Enjoyed my visit to Bryan Subaru. Test drove 2 vehicles and decided on the one I wanted. Had to order to get everything I needed. Good service. Salesman very knowledgeable and helpful More

by spdavenport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Scalfini
Jun 04, 2021 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

June 01, 2021

Great great customer service from everyone I encountered. Jeff in the service department really went above and beyond to ensure my satisfaction for the work that was required on my vehicle. and I'm very gr More

by MIHL2830826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Jun 04, 2021 -

Bryan Subaru responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Bryan Subaru Team 504-466-6000

May 26, 2021

Went in for my first service appointment and had a great experience! The waiting area was clean and comfortable and I didn’t have to wait long. Great communication too! More

by ANNE K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Jun 01, 2021 -

Bryan Subaru responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Bryan Subaru Team 504-466-6000

May 26, 2021

The gentlemen there were very nice and helpful to me. I was comfortable the whole time I was in there presents. I will recommend them. More

by rdib79tolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not good with names, but everyone there talked and were very friendly.
Jun 01, 2021 -

Bryan Subaru responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Bryan Subaru Team 504-466-6000

May 26, 2021

Did not even start to work on the car for three days, even though it was a scheduled appointment. And lied about it. I would not trust them to undertake any repairs given what happened. More

by Hammerzak
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Delange, Jason Gullo
Jun 04, 2021 -

Bryan Subaru responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Bryan Subaru Team 504-466-6000

Jun 05, 2021 -

Hammerzak responded

My email is iazakaluzny@gmail.com

May 25, 2021

Bryan Subaru always has excellent customer service and gets me where I need to go! They are flexible, dog friendly and always courteous. I love my Subaru dealership and so does my dog Oscar! More

by WING.AMELIA.E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi, Jason Gullo, Charlette Wilright
May 28, 2021 -

Bryan Subaru responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Bryan Subaru Team 504-466-6000

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