
Bryan Subaru
Metairie , LA
Filter Reviews by Keyword
By Type
2,433 Reviews of Bryan Subaru
Friendly helpful personnel. They were ready for my car at the appointment time, and the waiting area was very pleasant. An enjoyable and relaxing wait. at the appointment time, and the waiting area was very pleasant. An enjoyable and relaxing wait. More
The staff was very nice. I am disappointed that the The staff was very nice. I am disappointed that the repairs were not done as stated on the repair order. When I called to make the appointment I sp The staff was very nice. I am disappointed that the repairs were not done as stated on the repair order. When I called to make the appointment I specifically stated that the driver side visor needed replacement. It was confirmed to me at the time of "payment" that the visor was on the repair order. It was not replaced. I was told I would get a call the next day and that the part would be able to be installed then. I did get a call and was told that I could come to have the work done and I immediately went to the dealership to have it replaced. I waited "again" about 30 minutes before the repairs were done. Fortunately I live close to the dealership so the "return" was not a long drive. More
The staff were friendly and efficient when I took my 2020 Subaru Forester in for its first service. They answered all my questions and took time to explain eveything. I was very impressed. Subaru Forester in for its first service. They answered all my questions and took time to explain eveything. I was very impressed. More
Minor difficulty getting a call back at first but Richard Elvey was very responsive and very communicative. Service department has always been very good at Bryan. Elvey was very responsive and very communicative. Service department has always been very good at Bryan. More
The revamped service department works well. My car had a pesky sun roof leak that took some diligence to solve. All personnel were quite friendly and professional. pesky sun roof leak that took some diligence to solve. All personnel were quite friendly and professional. More
Live my Suburu and the service I received when buying it. I received friendly service when buying my Suburu. I drive several different kinds of Suburus and they were very willing to help me out. I received friendly service when buying my Suburu. I drive several different kinds of Suburus and they were very willing to help me out. More
Everything went really well. John was professional, was able to schedule around my work schedule, and had everything done quickly and efficiently. Had a great experience at Bryan! able to schedule around my work schedule, and had everything done quickly and efficiently. Had a great experience at Bryan! More
Got my brakes done quickly. I have nothing but good things to say about the Subaru service department. Always a great experience when I bring in my car for service. things to say about the Subaru service department. Always a great experience when I bring in my car for service. More
As always, everything about my recent service experience was perfect. Super courteous and professional staff, prompt attention, excellent communication. And I feel confident that my car is in fine conditi was perfect. Super courteous and professional staff, prompt attention, excellent communication. And I feel confident that my car is in fine condition. More
The service was fast and easy .The service tech was helpful and polite.The waiting room was very comfortable.Very easy ,no problem thanks a lot. helpful and polite.The waiting room was very comfortable.Very easy ,no problem thanks a lot. More