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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

April 24, 2021

Friendly helpful personnel. They were ready for my car at the appointment time, and the waiting area was very pleasant. An enjoyable and relaxing wait. More

by JNEWMAN85
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Apr 28, 2021 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

April 24, 2021

The staff was very nice. I am disappointed that the The staff was very nice. I am disappointed that the repairs were not done as stated on the repair order. When I called to make the appointment I sp More

by VBURGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not know who I interfaced with.
May 03, 2021 -

Bryan Subaru responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Bryan Subaru Team 504-466-6000

April 23, 2021

The staff were friendly and efficient when I took my 2020 Subaru Forester in for its first service. They answered all my questions and took time to explain eveything. I was very impressed. More

by mdaggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garner
Apr 28, 2021 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bryan Subaru Team 504-466-6000

April 22, 2021

Minor difficulty getting a call back at first but Richard Elvey was very responsive and very communicative. Service department has always been very good at Bryan. More

by BOBBARNES42
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Apr 26, 2021 -

Bryan Subaru responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Bryan Subaru Team 504-466-6000

April 22, 2021

The revamped service department works well. My car had a pesky sun roof leak that took some diligence to solve. All personnel were quite friendly and professional. More

by JH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi, Charlette Wilright
Apr 26, 2021 -

Bryan Subaru responded

Hi, thank you so much for the positive review! We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Bryan Subaru Team 504-466-6000

April 22, 2021

Live my Suburu and the service I received when buying it. I received friendly service when buying my Suburu. I drive several different kinds of Suburus and they were very willing to help me out. More

by judithharry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid "Fred" Fajardo
Apr 26, 2021 -

Bryan Subaru responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Bryan Subaru. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Bryan Subaru Team 504-466-6000

April 20, 2021

Everything went really well. John was professional, was able to schedule around my work schedule, and had everything done quickly and efficiently. Had a great experience at Bryan! More

by nicholas.van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Worthington, Jeff Rein
Apr 22, 2021 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bryan Subaru Team 504-466-6000

April 20, 2021

Got my brakes done quickly. I have nothing but good things to say about the Subaru service department. Always a great experience when I bring in my car for service. More

by BECCABROGGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Apr 22, 2021 -

Bryan Subaru responded

Becca, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, The Bryan Subaru Team 504-466-6000

April 20, 2021

As always, everything about my recent service experience was perfect. Super courteous and professional staff, prompt attention, excellent communication. And I feel confident that my car is in fine conditi More

by essbeew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi, Charlette Wilright
Apr 23, 2021 -

Bryan Subaru responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Bryan Subaru Team 504-466-6000

April 20, 2021

The service was fast and easy .The service tech was helpful and polite.The waiting room was very comfortable.Very easy ,no problem thanks a lot. More

by QUAKER22
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Brian Guzzardi
Apr 23, 2021 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

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