Bryan Subaru

Had the 40,000mile tuneup & they caught some things I knew were problematic but never mentioned 👍 scheduled it online but had to add some things I forgot with ONE very friendly & simple phone call! Afte knew were problematic but never mentioned 👍 scheduled it online but had to add some things I forgot with ONE very friendly & simple phone call! After assessing the vehicle, got a call from Richard to confirm what I wanted done. The payment employee (didn't catch her name due to a 5yr old, lol) have my son a windup rabbit to occupy him for the payment & signatures... Top notch folks working here! Definitely satisfied thanks for the excellent experience! Will return again & again! More

Your dealer rater survey bot is pretty intrusive and indeed the most unpleasant part of my interaction with Subaru. The staff was excellent! The service was excellent. indeed the most unpleasant part of my interaction with Subaru. The staff was excellent! The service was excellent. More

I am very pleased with the service the staff showed me and my puppy, Luna. Everyone was courteous and welcoming even though I was very late for my appointment. Luna received lots of pets, an orange water and my puppy, Luna. Everyone was courteous and welcoming even though I was very late for my appointment. Luna received lots of pets, an orange water bowl, and an orange leash to match my car's trim. We loved it there! More

Great, comfortable and timely. Staff friendly and courteous. New wait room is fabulous . Staff made me me feel comfortable and glad to stay and wait, coffee bar was well stocked courteous. New wait room is fabulous . Staff made me me feel comfortable and glad to stay and wait, coffee bar was well stocked More

Everyone was very friendly. The work was done as promised and in a timely manner. Very easy to deal with. Great customer service over all. and in a timely manner. Very easy to deal with. Great customer service over all. More

Jeff and the entire crew makes dealing with car issues a breeze. From the phone call to scoot the check out it runs like a Subaru. breeze. From the phone call to scoot the check out it runs like a Subaru. More

Wonderful assistance was rendered by, Richard and the staff! I came in with a nail in my front driver side tire and even though it was running into the lunchtime for the Maintenance technician he agreed staff! I came in with a nail in my front driver side tire and even though it was running into the lunchtime for the Maintenance technician he agreed to take care of my issue before going to lunch. I just want to say that it's service like this that will keep me coming back and recommending, Bryan Subaru to everyone in this area! Good Job, Guys! MsJo More

Many thanks to Terry Scalfini for working with us on our new Subaru purchase. Terry was very personable and worked hard to show us the inventory and to describe the differences between the many Subaru opt new Subaru purchase. Terry was very personable and worked hard to show us the inventory and to describe the differences between the many Subaru options. He was very relaxed and low-key, no high-pressure sales tactics. He just wanted to ensure that we got a car appropriate for our needs. I will add that the environment was lovely, clean and safe and that the inventory is significant. More

I had a serious problem with oil consumption that was quickly addressed and resolved. Everyone one was courtesy and helpful.. Great Job! Trying to make the 25 wors linit. quickly addressed and resolved. Everyone one was courtesy and helpful.. Great Job! Trying to make the 25 wors linit. More

I want to like them, and usually the service is friendly. But I keep getting red flags. The first one was when I requested a quote to fix the broken clip on the glasses holder bin. 250$ they told me. You But I keep getting red flags. The first one was when I requested a quote to fix the broken clip on the glasses holder bin. 250$ they told me. You have to replace the whole unit with the lights etc. Turns out, the clip mechanism is a dealer replaceable part. I figured this out on my own, ordered it from them for less than 10 dollars and replaced it myself in a few minutes with nothing but a screw driver. Recently I had my oil changed. I was told my power steering fluid, coolant, and air filter.. needed to be replaced. I know for a fact that these were all changed within the last 10,000 miles on my vehicle, and are in fine shape. The worst part? They forgot to reinstall the two clips that hold the plastic air intake to the front of the engine bay. What kind of sloppy work is that?? I want to go to the dealership because I love my Subaru, and like the concept of the Subaru family. But when I feel like I'm being scammed or cheated it really puts a damper on that. I'm not a car expert, so I want to be able to trust what the mechanics tell me. But I feel like Bryan Subaru is one step away from trying to sell me a tire air flush and clean or something. My girlfriend also owns a Subaru and usually gets work done at dealers. I wish we had an alternative dealer close by. More