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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

April 12, 2021

My wife and I had a very pleasant experience at Bryan Subaru. Our salesman John was knowledgeable, he made us feel confident in our decision to purchase a Subaru Outback. More

by TRICIA.NOLA
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Worthington
Apr 15, 2021 -

Bryan Subaru responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Bryan Subaru Team 504-466-6000

April 12, 2021

Arrived for my appointment, car was taken back to begin service within the appointment time. Very timely completing the service and washed to car prior to releasing it. Brian was some accommodating and e More

by Paul H
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Apr 15, 2021 -

Bryan Subaru responded

Paul, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Bryan Subaru Team 504-466-6000

April 12, 2021

It took a while to make and get the car, but it was worth the wait. Fred was great to work with. Every question I had was answered, and he kept me apprised of the progress and the car's early arrival. Aft More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Farid "Fred" Fajardo
Apr 15, 2021 -

Bryan Subaru responded

Chris, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Bryan Subaru Team 504-466-6000

Apr 15, 2021 -

Chris responded

Don't thank me, thank Fred. Muchas gracias, mi amigo.

April 10, 2021

The service team is extremely helpful and friendly. The service waiting area is brand new and very comfortable. We bring our Forester and Outback Sport in for regular servicing. More

by CECILIAPETROCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Brian Guzzardi, Jason Gullo
Apr 14, 2021 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

April 08, 2021

Went for a oil change, tire rotation and multi port inspection. I was out in under and hour. I would highly recommend them for your Subura service. More

by DON.ROBICHEAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Apr 13, 2021 -

Bryan Subaru responded

Don, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Bryan Subaru Team 504-466-6000

April 07, 2021

Nice/clean service department Brian kept me informed about the work being performed on my Ascent. Thank you Brian Guzzardi keep up the wonderful work. More

by dirtybird98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Apr 12, 2021 -

Bryan Subaru responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Bryan Subaru Team 504-466-6000

April 07, 2021

Overall the experience was very good. The service was very good and professional. The people /team were all very nice, helpful and friendly. Thank you. More

by DONNA.SACKNOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Apr 12, 2021 -

Bryan Subaru responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Bryan Subaru Team 504-466-6000

April 07, 2021

We had a little mixup with the new tires that cost me about $100 more than your internet quote. There is a required Starlink update that Subaru emailed me about the next business day- it would have been More

by ONLINEBUBBA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlette Wilright
Apr 12, 2021 -

Bryan Subaru responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Bryan Subaru Team 504-466-6000

April 06, 2021

Service was excellent and timely. Recall part was also installed with this maintenance trip. Didn’t mind at all waiting for service to be completed as wait area was very clean s as nd quiet. Have always More

by ROMECHE1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Apr 09, 2021 -

Bryan Subaru responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Bryan Subaru Team 504-466-6000

April 06, 2021

They took care of my issue quickly and informed me how to avoid it in the future. They checked that it was covered under the warranty which was nice. More

by DANIELLE.E.PETRONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Apr 09, 2021 -

Bryan Subaru responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Bryan Subaru Team 504-466-6000

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