
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
Very friendly staff and very helpful answering my questions. Made sure the car was fully cleaned and tank was full. It was the fast deal I have been in the past years where I have bought cars from. T questions. Made sure the car was fully cleaned and tank was full. It was the fast deal I have been in the past years where I have bought cars from. Terry was a great salesman to work with. More
I appreciate the extra effort to address my concern with the tires of my vehicle. The dealer exceeded my expectations and was very quickly addressed. the tires of my vehicle. The dealer exceeded my expectations and was very quickly addressed. More
Recall service and routine maintenance services were performed quickly and IAW scheduled timeframe. Service advisor kept me fully informed, especially with respect to additional services noted as recom performed quickly and IAW scheduled timeframe. Service advisor kept me fully informed, especially with respect to additional services noted as recommended during service availability. Service was completed on schedule and returned to Owner the same afternoon. Overall, I'd rate Bryan's service as EXCEPTIONAL! More
It was a Friday evening after work that I found my front driver's side window cracked and needed replacing. I called to make an appointment and was extremely pleased when I was told that I could drop it off driver's side window cracked and needed replacing. I called to make an appointment and was extremely pleased when I was told that I could drop it off on Monday for servicing and that there was a replacement glass in stock. When I checked in with Jeff he told me he would call when the work was completed. I was later contacted by Jeff to inform me that the replacement glass had a crack so a new one was ordered and would be in the next morning. He offered transportation if I needed it. Jeff contacted me the next morning to inform me that my car was ready. I was very pleased with the work that was performed. This is a service department I can trust. More
Jeff was great, friendly and let me know what was going on with my car and what it needed every step of the way. Also very clean and sanitary service area waiting room. on with my car and what it needed every step of the way. Also very clean and sanitary service area waiting room. More
Fred was very helpful and pleasant to work with on the details of the deal. The other Bryan people helped to facilitate the complex paperwork. details of the deal. The other Bryan people helped to facilitate the complex paperwork. More
Brian was super attentive and accommodating. I was pleased with the experience. The waiting room was very clean, wifi enabled, clean bathrooms and good coffee/snacks. pleased with the experience. The waiting room was very clean, wifi enabled, clean bathrooms and good coffee/snacks. More
When the battery died in my new Subaru, the service department was very helpful running tests on my car and tracking down a new battery when the initial supplier was backordered. Richard followed up wi department was very helpful running tests on my car and tracking down a new battery when the initial supplier was backordered. Richard followed up with me often, even when there wasn't concrete news to share, in order to make sure I had all the available information and to check on my need for a loaner car. Overall, very good service. More
Great overall buying experience! After watching many Youtube videos warning of unscupulous dealers and practices, I soon found out that the service at Bryan Subauru is the complete opposite. Dana from Youtube videos warning of unscupulous dealers and practices, I soon found out that the service at Bryan Subauru is the complete opposite. Dana from the internet dept. was able to answer my questions before I scheduled an appointment and Greg in sales and the financing dept were a pleasure to work with. No stress or hassle, transparent pricing and the loan process was straightforward and simple. I highly recommend! More
Good waiting facilities with seat spacing appropriate for COVID social distancing requirements. Prompt, polite and knowledgeable staff clearly explained recommended repairs and cost before proceeding with th COVID social distancing requirements. Prompt, polite and knowledgeable staff clearly explained recommended repairs and cost before proceeding with the work. More