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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

March 28, 2021

Very friendly staff and very helpful answering my questions. Made sure the car was fully cleaned and tank was full. It was the fast deal I have been in the past years where I have bought cars from. T More

by frankauster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Scalfini, Samantha Tischner
Mar 31, 2021 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

March 26, 2021

I appreciate the extra effort to address my concern with the tires of my vehicle. The dealer exceeded my expectations and was very quickly addressed. More

by BBRANTLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jason Gullo
Mar 31, 2021 -

Bryan Subaru responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Bryan Subaru Team 504-466-6000

March 26, 2021

Recall service and routine maintenance services were performed quickly and IAW scheduled timeframe. Service advisor kept me fully informed, especially with respect to additional services noted as recom More

by MM0BUSHNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Mar 31, 2021 -

Bryan Subaru responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Bryan Subaru Team 504-466-6000

March 25, 2021

It was a Friday evening after work that I found my front driver's side window cracked and needed replacing. I called to make an appointment and was extremely pleased when I was told that I could drop it off More

by PTODESCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange, Charlette Wilright
Mar 30, 2021 -

Bryan Subaru responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Bryan Subaru Team 504-466-6000

March 24, 2021

Jeff was great, friendly and let me know what was going on with my car and what it needed every step of the way. Also very clean and sanitary service area waiting room. More

by TANIA_MICHELLE_0308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Mar 29, 2021 -

Bryan Subaru responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Bryan Subaru Team 504-466-6000

March 24, 2021

Fred was very helpful and pleasant to work with on the details of the deal. The other Bryan people helped to facilitate the complex paperwork. More

by barnesconsult
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid "Fred" Fajardo
Mar 29, 2021 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

March 22, 2021

Brian was super attentive and accommodating. I was pleased with the experience. The waiting room was very clean, wifi enabled, clean bathrooms and good coffee/snacks. More

by sstemm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Mar 25, 2021 -

Bryan Subaru responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Bryan Subaru Team 504-466-6000

March 19, 2021

When the battery died in my new Subaru, the service department was very helpful running tests on my car and tracking down a new battery when the initial supplier was backordered. Richard followed up wi More

by Angela
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 24, 2021 -

Bryan Subaru responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bryan Subaru, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Bryan Subaru Team 504-466-6000

March 17, 2021

Great overall buying experience! After watching many Youtube videos warning of unscupulous dealers and practices, I soon found out that the service at Bryan Subauru is the complete opposite. Dana from More

by t piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Jeff Rein, Dana Doyle Rein
Mar 22, 2021 -

Bryan Subaru responded

We love hearing about customers that have a terrific experience at Bryan Subaru. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Bryan Subaru Team 504-466-6000

March 17, 2021

Good waiting facilities with seat spacing appropriate for COVID social distancing requirements. Prompt, polite and knowledgeable staff clearly explained recommended repairs and cost before proceeding with th More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 22, 2021 -

Bryan Subaru responded

Hello Ian, thank you for taking the time to leave us this review. Here at Bryan Subaru we make it our top priority to ensure the safety of our customers, and are pleased to hear you felt comfortable during your time with us. We look forward to working with you again in the future! Sincerely, The Bryan Subaru Team 504-466-6000

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