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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

March 17, 2021

Great service! They were very fast and even changed the cabin air filter and washed the car. I could not be more happier! Highly recommended More

by charlesjhelmke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Guzzardi
Mar 22, 2021 -

Bryan Subaru responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Bryan Subaru Team 504-466-6000

March 16, 2021

Appointment started on time, car finished on time, and a requested loaner was arranged. Worth driving in from 80 miles away for the service. Will book again in future. More

by JMUSKRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 18, 2021 -

Bryan Subaru responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Bryan Subaru Team 504-466-6000

March 13, 2021

fast, efficient, great service, nice waiting area, reasonable price, nice people. Glad that setting up appt can all be done electronically online. This is my first subaru. More

by Joe_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Mar 17, 2021 -

Bryan Subaru responded

Joe, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Bryan Subaru Team 504-466-6000

March 12, 2021

The agent and the dealership were very professional and generous. I bought a used Mazda 6 from them, which immediately had problems with its front facing camera. Although it was a frustrating process to ge More

by thorn.chen
Recommend Dealer
Yes
Employees Worked With
Damien B.
Mar 17, 2021 -

Bryan Subaru responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Bryan Subaru Team 504-466-6000

March 10, 2021

First service for my 2020 Forester purchased at West Houston Subaru. Easy to set appointment, source my info. Waited and out in about 50 minutes. Clean comfortable waiting area with plenty of room an More

by COSMOS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 12, 2021 -

Bryan Subaru responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Bryan Subaru Team 504-466-6000

March 09, 2021

Very surprised. I made an appointment for regular maintenace and computer update. the appointment avialable was on Monday late afternoon. I explained to Charlette that i would have to drop it off on More

by ALMYERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi, Charlette Wilright
Mar 12, 2021 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Bryan Subaru Team 504-466-6000

March 09, 2021

With all my different vehicles with air bag issues. This With all my different vehicles with air bag issues. This the first time I requested a loaner instead of hanging around the dealership . Perfect. Beyo More

by GDOBSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Mar 12, 2021 -

Bryan Subaru responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Bryan Subaru Team 504-466-6000

March 09, 2021

I had no trouble with the dealership or anyone I dealt with. Everyone was polite and helpful. They did everything on my checklist. I made an appointment ahead of time and they were ready for me when I go More

by LESLIEPLANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 12, 2021 -

Bryan Subaru responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

March 08, 2021

I DO NOT NORMALLY WRITE ANYTHING. "ONCE, A LONG TIME I DO NOT NORMALLY WRITE ANYTHING. "ONCE, A LONG TIME AGO, THERE LIVED THREE LITTLE PIGS. ONE PIG LIVED IN A STRAW HOUSE, ONE PIG LIVED IN A STICK More

by BOBOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Mar 10, 2021 -

Bryan Subaru responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Bryan Subaru Team 504-466-6000

March 07, 2021

Kind, respectful, in and out quickly. Beautiful waiting area...loved the kid play area. The flower sculptures on loan are beautiful. I will return when back in the area. More

by MKDB11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange, Brian Guzzardi, Jason Gullo, Charlette Wilright
Mar 09, 2021 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Bryan Subaru Team 504-466-6000

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