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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

November 06, 2019

Quick and easy Second nail I’ve picked up in 17,000 miles. Drove in to the Service area without an appointment; no problem! Road hazard plan on tires is worthwhile! More

by debratcoulter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get their name
Nov 06, 2019 -

Bryan Subaru responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Bryan Subaru. Please feel free to contact us if you have any questions on your new purchase. The Bryan Subaru Team 504-466-6000

November 06, 2019

quick and easy Easy and speedy stop for an oil change with a few extras. Wasn't even there long enough to start thinking about trading in our outback for a newer one More

by akvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure
Nov 06, 2019 -

Bryan Subaru responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help your vehicle for you. We would love to work with you again. The Bryan Subaru Team 504-466-6000

November 05, 2019

Just ok It took 1:20 minutes to change out a tire. All customers were asked if they wanted their car washed; however I was not. I don’t appreciate how some More

by SALLYERAYMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Alaimo
Nov 06, 2019 -

Bryan Subaru responded

Thank you for you for taking a moment to share your thoughts on your recent visit. At Bryan Subaru we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We would like to research your situation and discuss available options to take care of your concerns, so please contact us directly as soon as possible. The Bryan Subaru Team 504-466-6000

November 05, 2019

Very good as usual! This is the best dealer service I have ever had. They are friendly and professional. They call to let me know the car is ready and when it will be rea More

by GCMCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Falterman, Rex Bubacz, Orren Lewis, Gerald Dupre, Terry Scalfini, Rob White, Joe Alaimo, Chuck Bordlee, Ray Forrester, Mike Romagossa
Nov 06, 2019 -

Bryan Subaru responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. The Bryan Subaru Team 504-466-6000

November 04, 2019

Very satisfied Bryan Subaru was very thorough with my car. I brought it in at 6000 miles for an oil change and also an irritating wind noise. They took their time, f More

by JCMELERINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Nov 05, 2019 -

Bryan Subaru responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Bryan Subaru and we look forward to your continued business! The Bryan Subaru Team 504-466-6000

November 04, 2019

quick and easy They finished my car in a short amount of time- was thinking they would wash the car and vacuum like they have in the past. More

by BERRYCATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff?
Nov 04, 2019 -

Bryan Subaru responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Bryan Subaru Team 504-466-6000

November 02, 2019

Excellent!!! We came to Bryan Suburu with our sights set on getting an Outback, and when we met, and then worked with Rex, our experience just went so smooth. We More

by samanthamd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Nov 03, 2019 -

Bryan Subaru responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. The Bryan Subaru Team 504-466-6000

November 01, 2019

Great service and relaxing place to wait I was well taken care of at the Bryan Subaru service center. The work was done pretty efficiently and the waiting area was clean, comfortable, and pro More

by MISSJENNIFERLAUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names!
Nov 03, 2019 -

Bryan Subaru responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Bryan Subaru Team 504-466-6000

November 01, 2019

Great company Service was excellent and fast. Will return when in need of service. the Wifi was great it help me keep in touch with all my contacts and check email. More

by LGULLO4169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 03, 2019 -

Bryan Subaru responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bryan Subaru satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! The Bryan Subaru Team 504-466-6000

November 01, 2019

Order and Purchase of 2020 Forester Bryan Subaru and their employee John Worthington made the order and purchase of our 2020 Forester painless. John patiently showed us the features of More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Worthington
Nov 03, 2019 -

Bryan Subaru responded

To say thank you is not enough, Denny! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Bryan Subaru again! The Bryan Subaru Team 504-466-6000

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