
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
Not this week. The service department is great to work with, but I cannot recommend service at a dealership that is unable to get standard wear-and-tear parts for a The service department is great to work with, but I cannot recommend service at a dealership that is unable to get standard wear-and-tear parts for a 2019 Ascent from Subaru's own warehouse in Texas in a timely fashion .No parts deliveries for two days? The warehouse doesn't tell you what's being shipped? I expect better service than this! More
Excellent service and response time. Genuinely happy to help and to be mindful of my time. Loved the offer of the Uber instead of waiting and loved the fact that they washed my car an Genuinely happy to help and to be mindful of my time. Loved the offer of the Uber instead of waiting and loved the fact that they washed my car and returned it to me clean. Very professional and personal service. More
I am so happy to have the option of this dealership! Brian and the rest of the staff are always wonderful to work with, they are pet-friendly, and I LOVE the complementary car wash offered! Brian and the rest of the staff are always wonderful to work with, they are pet-friendly, and I LOVE the complementary car wash offered! More
The care salesperson was great, but the FOLLOWUP IS AWFUL: 1. I am waiting for parts to be installed (as part of our purchase agregeement) and I asked for follow-up (date if possible when this will b AWFUL: 1. I am waiting for parts to be installed (as part of our purchase agregeement) and I asked for follow-up (date if possible when this will be completed) from this dealership's person in charge (VIA EMAILS AND TWO CALLS!). Nothing. 2. I asked about stickers on the car (VIA TWO EMAILA AND TWO FOLLOWUP CALLS). Nothing. No reply. Are my sticmewkrs still available?!? 3. I finally called the Parts Department and got an answer. 4. Service Department fit me in for installation of one of the parts that came in. 4. STILL WAITING FOR FOLLOWUP FROM THE FOLLOWUP GUY!!!!! More
Brianna is a great asset to the service department and Bryan Subaru. I had my cars serviced 3 times in two weeks and she was beyond helpful. I had a mirror upgraded, my wife's car oil change and tires rot Bryan Subaru. I had my cars serviced 3 times in two weeks and she was beyond helpful. I had a mirror upgraded, my wife's car oil change and tires rotated and some warranty work the next week. More