Bryan Subaru

I was expecting this to be complicated because I was out of town and asked a friend to handle this for me. Charlette was helpful and easy to work with, the service was done quickly, and with feedback that w of town and asked a friend to handle this for me. Charlette was helpful and easy to work with, the service was done quickly, and with feedback that was helpful, especially since I couldn't be there. Thanks to all involved. One note: This turned out not to be a big deal, but I thought I'd be able to pay with a debit card to avoid the surcharge, but because the transaction was done over the phone I had to use a credit card. Just FYI. More

Went Above and beyond after our subaru ascent was flooded. They also assisted us in checking out the solterra flooded. They also assisted us in checking out the solterra More

Brian was kind and very professional. The entire crew at Bryan’s Subaru was very helpful and provided fast and knowledgeable service. Many Thanks! The entire crew at Bryan’s Subaru was very helpful and provided fast and knowledgeable service. Many Thanks! More

Worst car buying experience. Battery was dead when I went to see the car. They couldn’t find the keys . Dealership was dirty and ripped old office furniture. Should have walked a Battery was dead when I went to see the car. They couldn’t find the keys . Dealership was dirty and ripped old office furniture. Should have walked away. I have had problems with the car since I drove it off the lot. Only one of which they covered after having to bring it back twice and then having it for two weeks. It’s going to cost $1400. Saying I should have bought an extended warranty. I drove it less than 100 miles. Definitely not the “customer centric” experience they advertise. Dismissive and condescending More

I was pretty upset to find out i needed a $700 repair of what I thought should be a warranty issue. My service advisor Brianna walked me through it - actually calling before my scheduled appointment- and he what I thought should be a warranty issue. My service advisor Brianna walked me through it - actually calling before my scheduled appointment- and helped make sure i got the claim set up with Subaru america. Then they handled my oil change and replaced a bulb at no charge because they knew i was upset. Long story short - Subaru America came through and is reimbursing the repair, which wouldn’t have happened if Brianna hadn’t helped me to set that up. I bought the car from another dealer (in texas) with whom i’ve done business for 15+ years but i was treated just as well here at Bryan, on only my 2d visit. More

Richard was very knowledgeable and helpful. The dealership is always very clean and offers nice snacks! The dealership is always very clean and offers nice snacks! More

Smooth transition Great service Very knowledgeable and helpful Definitely would recommend Bryan Subaru for a new car purchase and helpful Definitely would recommend Bryan Subaru for a new car purchase More

They were all very helpful and made my experience easy. They were kind and quick! They were kind and quick! More

Oil change and 12,000 mile service in about an hour. Great. As I expected. Great. As I expected. More

I’ve always been pleased with the service at Bryan Subaru. I especially appreciate the ride home and back with the ride to and from home if the job takes longer than I am able to wait. Richard is alwa Subaru. I especially appreciate the ride home and back with the ride to and from home if the job takes longer than I am able to wait. Richard is always attentive and easy to talk with. More