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Bryan Subaru - Service Center

Metairie , LA

4.7
1,828 Reviews

1,828 Reviews of Bryan Subaru - Service Center

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April 12, 2018

Very nice Subaru service I take my Subaru here for service and repairs. They have always been very accommodating and do proper work. Most impressive moment was the technici More

by JOHNSSHOLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Henry
Apr 12, 2018 -

Bryan Subaru responded

We really appreciate your feedback, John! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 11, 2018

Brian Guzzardi was rude. Mr. Guzzardi, didn’t check on my car and didn’t not inform me what was taking so long to change 1 tire, put a plug on another one and do an alignment. More

by BELCO57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
April 11, 2018

Fine service with a hitch The service was fine. Afterward, I came home and parked the car in my driveway. When I went to unload some things from the back, I noticed my right More

by CHERYL31
Recommend Dealer
Yes
Employees Worked With
Trey
April 11, 2018

Recall Service Dept very promp and efficient in getting me on my way Always have quality visits whether it's for routine service or in this case minor recal More

by STEVEGERARD42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
Apr 11, 2018 -

Bryan Subaru responded

Steve, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us! We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 11, 2018

Services was good Had two recalls fixed and oil changed. When work was complete the car was taken thru the car wash. It can out with a scratch and the lady that was hel More

by jamiedpenton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea who waited on me some lady in a office where Inpaid and the service lady
Apr 12, 2018 -

Bryan Subaru responded

Jamie, we appreciate you leaving this feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 11, 2018

The service was professional and performed in a timely manner. The people were friendly and helpful. I wish all businesses were as customer friendly. This review requires 25 w More

by JOHN@VOYAGERPHOTOGRAPHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Rhodes and all of the service writers.
Apr 12, 2018 -

Bryan Subaru responded

John, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 11, 2018

Excellent When I arrived there, I was greeted with a smile. That made me feel welcomed to be there. The service was great and fast. Everyone was willing to help More

by RONEYIXACALDERON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
Apr 11, 2018 -

Bryan Subaru responded

Thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 10, 2018

great they clean my car i did not expect them to clean my car it looked better than when i brought it in for service great More

by SIPOSF445
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Demma
Apr 11, 2018 -

Bryan Subaru responded

Thanks for the positive feedback. We are driven to offer great customer care and we strive to provide the best service experience. We hope to see you again soon! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 09, 2018

Routine service Was a pleasant experience. Did not feel "pressured" in any way. Was delighted to know that my seat issue is covered by my warranty. Very nice servi More

by MBRAND10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two gentleman, and I cannot remember their complete names:/
Apr 11, 2018 -

Bryan Subaru responded

It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

April 06, 2018

Excellent service at a reasonable price. I took my Outlander Sport in for a recall. They performed the recall repairs promptly and expertly. I also needed an alignment which they stayed open More

by TONYOBST01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin and Damon.
Apr 09, 2018 -

Bryan Subaru responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

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