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Bryden Ford Inc.
Durand, IL
36 Reviews
Located in Durand, IL, Bryden Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bryden Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 36 reviews
April 12, 2018
Bought a used car, had some issues and they resolved them They negotiated with me a fair price on a used car, I paid cash. Once I drove the car off the lot I discovered an issue. I was able to take the car ba They negotiated with me a fair price on a used car, I paid cash. Once I drove the car off the lot I discovered an issue. I was able to take the car back and they fixed the problem. More
by JazzyJ
Employees Worked With
April 05, 2018
Bryden Ford and everyone there was great to work with! These guys were top notch..small town dealership that truly cares about each potential customer that walks through their doors. They offered me a grea These guys were top notch..small town dealership that truly cares about each potential customer that walks through their doors. They offered me a great price on my 2015 F250 on a trade and I ended up buying a 2018 F250 from them! Not to mention the new truck was close to 200 miles away, working on a deal and not having the truck present was nerve racking..I went to about 6 other dealerships in a month window and none of the other dealerships did what these guys did. What a wonderful experience dealing with this Ford store. Thank you to all that helped me get what I wanted. You guys Rock!! #BrydenFord #Durand More
by Brhymes
April 04, 2018
The car of my dreams!!! I was finally able to afford the car of my dreams and Kiefer Petrow and Scott Bryden made it happen, they found the color and more opps then I even th I was finally able to afford the car of my dreams and Kiefer Petrow and Scott Bryden made it happen, they found the color and more opps then I even thought about. I love my car and once I learn that I can't double clutch in her it will be all much fun... I will be taking her to Alabama soon.. I have known Jeff Price and Scott for many years. Great guys..Thank you for my Scarlett,I love her very much... More
by Delores Carrell
March 31, 2018
Very good I was very pleased with my visit while searching for my new car! Darrell Frear was very good at listening to what my family’s needs were and also fin I was very pleased with my visit while searching for my new car! Darrell Frear was very good at listening to what my family’s needs were and also finding a car that had everything I wanted for a great price!!! I will definitely be back! More
by Sarah88
Employees Worked With
Darrell Frear
March 31, 2018
Customer service I recently visited to inquire about a ford focus. Darrell was very attentive and knowledgeble and was great at answering all of my questions. I would I recently visited to inquire about a ford focus. Darrell was very attentive and knowledgeble and was great at answering all of my questions. I would highly recommend others to visit and meet with Darrell for their future purchase. More
by Prettyinpink
Employees Worked With
Darrell Frear
March 31, 2018
Great people, and fast to answer. They were very nice and helpful willing to answer any questions I had in the matter of minutes. I never sent an email and didn’t get a response within They were very nice and helpful willing to answer any questions I had in the matter of minutes. I never sent an email and didn’t get a response within 2 hours. Would recommend to anyone! More
by Brandon111
Employees Worked With
Darrell Frear
March 31, 2018
Shopping for a new car Darrell was very helpful. I knew which vehicle I wanted but the hubby couldn’t decide. We will be back. I want a new vehicle and he wants a used. Darrell was very helpful. I knew which vehicle I wanted but the hubby couldn’t decide. We will be back. I want a new vehicle and he wants a used. More
by Ssmith
Employees Worked With
Darrell Frear
March 29, 2018
Awesome Sales Rep Talked to Darrell about a used F150 Ford red. He made me feel very welcome and not pressured like other sales men. Great guy. This was a better experi Talked to Darrell about a used F150 Ford red. He made me feel very welcome and not pressured like other sales men. Great guy. This was a better experience at Bryden Ford than another dealership I was at. I was looking to see what you had in inventory on my visit. Ill tell my friends about this dealership and make sure they come in and see Darrell Frear. More
by DMac
Employees Worked With
Darrell Frear
March 29, 2018
Bait n switch Had an appointment to look at a used truck that I found on their web site, when I arrived instead of the vehicle I had discussed buying over the phone Had an appointment to look at a used truck that I found on their web site, when I arrived instead of the vehicle I had discussed buying over the phone; they had a truck that was ready for the scrap yard setting in front of the entry way and tried to sell me that truck instead of the one I went to see. When I asked to see the truck that i had arranged to see and had gone as far as securing financing on, I was informed that they couldn't sell me the original truck because the mileage had been turned back. After speaking with the salesman back and forth over the last four days, never once did he mention this fact. After finding out I had been mislead; I started to leave the dealership. As I was leaving they kept trying to sell me something I didn't want as well especially the rust bucket parked by the door. More
by Harpo
Employees Worked With
Not important
March 29, 2018
Car purchase Darrell at Bryden Ford talked to me about purchasing a vehicle. He seems very knowledgeable about the vehicles available at the dealership. He was cou Darrell at Bryden Ford talked to me about purchasing a vehicle. He seems very knowledgeable about the vehicles available at the dealership. He was courteous and answered my questions in a timely manner. I will use him and the dealership when I am ready to purchase a vehicle. More
by SaraElli
Employees Worked With
Darrell Frear
