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Bryden Ford Inc.

Durand, IL

not yet
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33 Reviews

303 N Center St

Durand, IL

61024

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Showing 33 reviews

March 31, 2018

Great people, and fast to answer. They were very nice and helpful willing to answer any questions I had in the matter of minutes. I never sent an email and didn’t get a response within More

by Brandon111
Recommend Dealer
Yes
Employees Worked With
Darrell Frear
March 31, 2018

Shopping for a new car Darrell was very helpful. I knew which vehicle I wanted but the hubby couldn’t decide. We will be back. I want a new vehicle and he wants a used. More

by Ssmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Frear
March 31, 2018

Customer service I recently visited to inquire about a ford focus. Darrell was very attentive and knowledgeble and was great at answering all of my questions. I would More

by Prettyinpink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Frear
March 30, 2018

Very good I was very pleased with my visit while searching for my new car! Darrell Frear was very good at listening to what my family’s needs were and also fin More

by Sarah88
Recommend Dealer
Yes
Employees Worked With
Darrell Frear
March 29, 2018

Car purchase Darrell at Bryden Ford talked to me about purchasing a vehicle. He seems very knowledgeable about the vehicles available at the dealership. He was cou More

by SaraElli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Frear
March 29, 2018

Awesome Sales Rep Talked to Darrell about a used F150 Ford red. He made me feel very welcome and not pressured like other sales men. Great guy. This was a better experi More

by DMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Frear
March 28, 2018

Absolutely wonderful Every body was so nice and helpful I would go back again my salesman was great everyone was nice and I love my truck and would buy another one More

by Shorty door whop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Frear, Scott Bryden
March 28, 2018

Bait n switch Had an appointment to look at a used truck that I found on their web site, when I arrived instead of the vehicle I had discussed buying over the phone More

by Harpo
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Not important
Jul 25, 2018 -

Bryden Ford Inc. responded

I have sent you a private message about this with some detail into what may have happened. I hope you will accept my apology and help me be sure I have the details and know how to be sure this never happens again. Thank you, Scott Bryden President

March 27, 2018

It was fine got what I wanted with no hassle Got everything out of the deal I wanted and i hope they got what they wanted out of the deal so all should be good More

by Spencer2500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Frear, Scott Bryden
March 26, 2018

Great buying experience! I've lived in Durand all my life, and had already purchased one new car from Bryden Ford - and that was a great experience. So this time when I was lo More

by kjomyers4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Drake, Darrell Frear