Buck Chevrolet

Left This Dealership Confused and Upset! I had a very confusing experience here. The customer service seemed very friendly at the time. When we first came in Jonny Dallas the salesman who I h I had a very confusing experience here. The customer service seemed very friendly at the time. When we first came in Jonny Dallas the salesman who I had talked to on the phone was there to greet us. He started our paperwork right away to make sure that we could secure financing. I thought getting a car loan would be no problem. He gave the papers to their finance department which was a young woman behind the front desk and then he proceeded to take us on a test drive. He showed us the car out front and seemed pretty knowledgeable about it. We decided to buy the car after the drive. Jonny was very personable and charming...which kind of lured us into a false sense of comfort. When we started the paperwork things started to go down hill. Rather then showing us multiple options for financing he immediately came over with a payment amount. The payment initially looked right with an amount of $130/mo for a car that cost $8995 with $1000 down. But then...he's like no $130 is a bi-weekly payment. I am like $260/month? He's like yeah. I am like how does that work out the car is only $8995. He's like well we are still trying to get financing for you, but after all of the fee's it works out to be $260/month. My boyfriend and I sat there talking about it and we couldn't figure out how that all worked out. Jonny is like, I will explain all the fees to you before you sign the papers. He comes back and is like I don't think we can finish this sale today, it will have to be tomorrow cause the banks are taking to long and we are going to close. He is like but we can hold it for you with your $1000. I was like so if we change our mind tomorrow, we can get a refund. He's like now that would be non-refundable. He's like I have another guy coming to look at this tomorrow morning so if you want us to hold it we'd have to cash that $1000. We still weren't sure, but we wanted and needed this car. They say we have financing but no information was given and all the sudden they are like okay we can complete the sale today. We don't know who is financing us, we don't know our options, and we don't know the length of the loan. Finally this guy comes over wearing casual street clothes. He doesn't introduce himself and complains about having to be called into complete the deal tonight. He's got a bunch of papers for me to sign. Rather then going over them, he just rushes though and barely gives any information. He seemed very reluctant to answer my questions, he seemed less than interested and like he was put out for having to come in. He told us the bank who was financing us but no other details. He made us sign a print out ad for the car with the sale price of $8995. They never told us the final sale price of the car, or the length of the loan. He spoke super fast and pushed those papers at me so quickly... there was a point were I felt like I didn't really know what I was signing...but this was my first time buying a car so I thought okay this must be how it is. I read through the papers the next day...We bought our $8995 car for $14900 with dealership fees. They then taxed that amount and financed it...after 72 months we will have paid $19,900 for a car that originally cost $8995. I feel rather ripped off honestly! I hope the car turns out to be long lasting. What I learned from this don't rush buying your car, if it doesn't sound right back out! More

great experience I had an awesome experience to buy my first car thanks to Johnny. I would recommend everyone to go there. They were very helpful with all questions. I had an awesome experience to buy my first car thanks to Johnny. I would recommend everyone to go there. They were very helpful with all questions. More

Amazing!!!! I recently purchased a Chevy 2012 Cruze.. Low miles and great price! Buck Chevrolet worked with me to get me into a car! Johnny was especially amazi I recently purchased a Chevy 2012 Cruze.. Low miles and great price! Buck Chevrolet worked with me to get me into a car! Johnny was especially amazing.. Answered all questions and helped beyond what I would have expected from anyone!! Thanks Johnny/Buck Chevrolet More

felt very welcome The experience was great from the moment I walked thy the door. They greeted me with a smile and pointed me towards the customer lounge. I waited ther The experience was great from the moment I walked thy the door. They greeted me with a smile and pointed me towards the customer lounge. I waited there less than 2 minutes for the salesman Jonny. He was very friendly and helpful and I left with what I came for. More

SPARK The staff was friendly and well informed. They make shopping for a new car painless.The service staff. are helpful and also patient . I have recommend The staff was friendly and well informed. They make shopping for a new car painless.The service staff. are helpful and also patient . I have recommended this dealership to others, which I have never done before. More

First car purchase was a success! Had a great time buying a used chevy cruze. Jonny Dallas made everything easy and quick. We were out of there in a matter of a few hours with test dri Had a great time buying a used chevy cruze. Jonny Dallas made everything easy and quick. We were out of there in a matter of a few hours with test driving and making my decision being the longest part with not oppointment scheduled. I would definetly recommend this place to people who would like to purchase a chevy cruze for the best price. More

First buy I am a college student and this car was my first purchase. This dealership is friendly and hard working and as doubtful as I was as a first time buyer I am a college student and this car was my first purchase. This dealership is friendly and hard working and as doubtful as I was as a first time buyer, they were patient and upfront about all of my questions. They got me my first choice car against the odds and I would definitely recommend! More

Buying Used Car I went to look at car in my budget. The customer service was great. I like the vehicle. It is a great drive for my son and girlfriend. I went to look at car in my budget. The customer service was great. I like the vehicle. It is a great drive for my son and girlfriend. More

First Time Car Buyer My experience at Buck Chevrolet was very good, their staff was nice, friendly, and enjoyable to work with. I really enjoyed the small town car dealers My experience at Buck Chevrolet was very good, their staff was nice, friendly, and enjoyable to work with. I really enjoyed the small town car dealership atmosphere that was not overwhelming or overpowering. More

AMAZING! They were willing to work with the milage I wanted and the type of car I wanted. When I told them how much I would be traveling within the next few ye They were willing to work with the milage I wanted and the type of car I wanted. When I told them how much I would be traveling within the next few years they found me one of the more safer and reliable cars to get me from point A to point B. This was my first time buying a car and it was fast and easy! It was a great price too! More