Buck Chevrolet
Canal Fulton, OH
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My wife and I really enjoyed buying from Jeni . She was patient and kind and worked to keep us in our budget. We will highly recommend Buck Chevy to our family and friends. Thanks again and we love our ne patient and kind and worked to keep us in our budget. We will highly recommend Buck Chevy to our family and friends. Thanks again and we love our new Equinox. More
Well as similar reviews on here tend to go, I walked into the dealer and was greated by a very nice saleslady who seemed to be honest and friendly. After test driving a car which the price on the window was the dealer and was greated by a very nice saleslady who seemed to be honest and friendly. After test driving a car which the price on the window was $12,500.00, we told her we would give that for the car. Heres where it went BAD. She came back with an overall price of $14,950.00. Now I know there are taxes and document fees BUT at every other dealer that adds up to about $1,500.00. So we were expecting total price to be about $14,000.00. When we asked for details on what fees were involved she would not show us anything showing what fees cost what. Then they add on a 5 year warranty which is ofcourse extra $, But you can NOT refuse to take it like you can elsewhere. After everything was said and done, we offered to pay $14,000.00 CASH for the car which was listed for $12,500.00....And then the called the next day and said the vehicle was sold.......BUT the vehicle is still there and i havnt heard back from them since. I even called the OWNER which NEVER called me back after leaving him 2 voicemails (nice ones). So like others have said, expect to pay way over the price advertised on the car, and if you have cash they will not take it because they want the throwbacks from the financing and Warranty which they MAKE you buy. Worst car buying experience ever, and we buy new carsd about every 3 years so we have had many other good experiences elsewhere. If you buy a car from here its a gaurentee yopu WILL be taken advantage of and sure they will smile and be nice, but thats about all you will get from BUCK Chevy. Tell me how I walked into BUCK Chevy with $14,000.00 CASH and could NOT take home a car they were selling for $12,500.00........Stay Away unless you like paying more for less. More
What can I say. We test drove a 2008 Chevy Malibu and liked it. Went in to get a total and to sign the papers. After a few trips back and forth by Art, he came back and said they couldn't sell us the car liked it. Went in to get a total and to sign the papers. After a few trips back and forth by Art, he came back and said they couldn't sell us the car. You could tell that he wasn't very happy about telling us that. Turns out that they wouldn't sell us the car because we were going to get a cashier's check drawn from our bank account to pay the car in full. We were told that we couldn't pay cash for the car. We had to use one of their own lenders and also add the warranty package to the cost. This was when we were about two steps from signing the papers to purchase. After a moment of disbelief, I asked again about paying for the car just in case maybe I had heard wrong. Nope. The owner/manager told us once again that there wasn't any money in it for him to sell us the car because we were paying cash, did not have one of their approved trade-in vehicles and were not purchasing the extra certified warranty. He further stated that the sale price given for their vehicles is only if you are using their financing. Not sure what he meant by that considering that he wouldn't even sell us the car because we weren't using their banks. After all this, the manager tried to cover it over by saying that he had someone coming in the next day to buy the car, with an approved trade(which we weren't trading to begin with), using their financing and purchasing their extra warranty. All I can say is that I wouldn't send an enemy there to buy a car. It was a waste of a couple hours from my day and I highly warn others against going there. More
We purchased a 2005 Chevy Trailblazer. While driving it home we came to a stop and the speedometer stuck at 70 mph while sitting still. As the owner of an automotive repair shop I know in order to correct home we came to a stop and the speedometer stuck at 70 mph while sitting still. As the owner of an automotive repair shop I know in order to correct this, the instrument cluster needs to be replaced with a remanufactured unit. The instrument cluster is $250. Instead of making it right Buck Chevrolet said I should have bought the extended warranty. I say that it should have at least made it home without problems and that good customer service dictates that they should have at least taken care of this. I would take care of the labor, all they needed to do was take care of the cost of the instrument cluster. They refused. As a result of my experience, I will not be doing business with them any more and I can not recommend them to anyone looking to purchase a used vehicle from Buck Chevrolet. More
NICK WAS MY SALESMAN. HE WAS GREAT TO DEAL WITH. THEY TREATED ME LIKE FAMILY. THEY HAVE EARNED MY BUSINESS FOR LIFE. I WENT TO OTHER DEALERSHIPS AND WALKED OUT. THANKS NICK. I WILL RECOMMONED ALL OF MY F TREATED ME LIKE FAMILY. THEY HAVE EARNED MY BUSINESS FOR LIFE. I WENT TO OTHER DEALERSHIPS AND WALKED OUT. THANKS NICK. I WILL RECOMMONED ALL OF MY FREINDS AND FAMILY TO CALL NICK OR DAN.. IN THE SPRING I WILL BE LOOKING FOR A USED IMPALA. THANKS FOR EVERTHING.. More
Everyone at Buck Chevrolet has offered great customer sevice. They were willing to find what we were looking for since the new vehicle we were interested in was not available on site. All of the people sevice. They were willing to find what we were looking for since the new vehicle we were interested in was not available on site. All of the people we dealt with have always been very helpful, informative & friendly. This is the 3rd vehicle we have purchased from them personally & 3 of our children have also purchased cars/trucks from them and all were extremely satisfied. We will never go anywhere else. More
In my opinion, Buck Chevrolet is the ONLY dealership to purchase or service a car. The entire staff is very professional, courteous, extremely knowledgeable, and very helpful. Buying a vehicle has never purchase or service a car. The entire staff is very professional, courteous, extremely knowledgeable, and very helpful. Buying a vehicle has never been more comfortable or easy! My entire family will only be going to Buck Chevrolet in the future for all of their automobile needs. More
I have been buying cars for over 40 years now and what an absolutely WONDERFUL experience I had at Buck Chevrolet!!!! Jeff answered all my financing questions without hesitation and even after we bought the absolutely WONDERFUL experience I had at Buck Chevrolet!!!! Jeff answered all my financing questions without hesitation and even after we bought the car Jeni spent all the time I needed going over everything about the car and answering all my questions. I would HIGHLY recommend Buck Chevrolet!! More
We have been dealing with Buck Chevrolet for over 4 years. Our entire family has purchased cars, and had service performed at the dealership. Dan Buck, owner, and the entire sales staff have always mad years. Our entire family has purchased cars, and had service performed at the dealership. Dan Buck, owner, and the entire sales staff have always made purchasing a very pleasant experience. Al, the service manager, has always been very accommodating to our service scheduling needs. The service personnel are all knowledgeable and professional in all aspects of maintenance and repair. We have never had a bad experience in either automobile purchase or repair at Buck Chevrolet More
What a great place to buy a car! Huge selection and very friendly staff. I would recommend Buck Chevrolet to everyone I know. The whole car buying experience can make some people feel over whelmed but while friendly staff. I would recommend Buck Chevrolet to everyone I know. The whole car buying experience can make some people feel over whelmed but while I was at Buck Chevrolet everyone made me feel welcome and appreciated. Thanks Buck Chevrolet! More