Buck Chevrolet

Bait and Switch - Sketchy Organization Don't BUCK yourself at Buck Chevrolet. Stay Away from Buck Chevrolet or at least know what you are getting into when dealing with a low end car dealer Don't BUCK yourself at Buck Chevrolet. Stay Away from Buck Chevrolet or at least know what you are getting into when dealing with a low end car dealer like Buck Chevrolet. The low prices are reflected in a severe lack of professionalism, customer service, and overall disrespect for the retail consumer. After spending nearly 2-hours at the dealership on June 11th looking at and test driving cars, my wife and I finally agreed on a used Chevy Cruze to purchase for our daughter. Once agreeing on a price for the car and completing the preliminary paperwork we thought we were pretty much done. That was until the sales manager (not our sales person) comes over to inform us that the car was purchased by an online buyer a few minutes earlier and that we would not be able to buy the car. Needless to say, I was upset; however, what came next blew us away. First, the sales manager never even introduced himself (still don’t know his name). He never apologized for the mix up or even showed any concern or empathy for our time or situation. Secondly, he justified the bait and swith by informing us that dealer to dealer sales (apparently the online buyer was another dealer) were more important to Buck Chevrolet than retail customers. He stated that he had “more to lose by not selling the car to the online dealer” than selling it to us. Thirdly, he made unjustified and inaccurate accusations about our finances (We had ALREADY moved money from one account to another and were merely deciding whether we should pay cash for the car or finance the purchase). Finally, when my wife and I had had enough we said that it was probably best that we just leave. His parting words to us were: “Good, that would make it easier for me.” I have been purchasing cars for my family and business for many years. I have never been treated with so much disrespect. It is very disappointing to know that a fellow business owner in Canal Fulton could be so unprofessional. This is a small town and I like to think that we try and support one another, but in this case, I just can’t do it and would not want to see another person have to experience what Buck Chevrolet put us through. I can only imagine what it might have been like should we had purchased the car and had any problems with it. Be cautious when dealing with Buck Chevrolet or save yourself the hassle and just go to a more professional dealer. Which is what we ended up doing yesterday afternoon. The $100 more you may pay at another dealer is worth saving yourself the frustration in dealing with Buck Chevrolet. More

Best used chevy cruze dealership I had the best experience you can get from a car dealership. Johnny truly listened to what I wanted and only showed me cars that fit my needs. I felt I had the best experience you can get from a car dealership. Johnny truly listened to what I wanted and only showed me cars that fit my needs. I felt very comfortable talking to him and asking any questions I had. Johnny was so nice and honest with me that it was almost shocking. This is a great place to get what you want without feeling pressured. I did my research and know they gave me a great deal. I will suggest this dealership and Johnny to anyone I know who is looking for a great reliable car for a fair price! More

Jonny Dallas and Buck Chevrolet Review I was looking foe a used car for my son. When my son and I pulled to Buck Chevrolet, Jonny Dallas came out immediately and greeted us. He was very f I was looking foe a used car for my son. When my son and I pulled to Buck Chevrolet, Jonny Dallas came out immediately and greeted us. He was very friendly and was down to earth. In talking with Jonny, he helped us to figure which car was best for my son. Jonny let my son drive a couple cars until my son really liked a 2005 Red Chevy Impala. My son really liked Jonny as he treated us with so much respect and hit it off with my son where my son was comfortable asking Jonny many questions. I thought that was pretty good for a kid who really doesn't talk that much. Jonny was great and worked with us on price until we were able to work something out. We then came back in a few days and Jonny was there with the keys and my son was very happy. Jonny made sure that we understood everything on the car before we pulled out. My son and I had a great experience at Buck Chevrolet and with Jonny Dallas and would definitely go back. We bough this car 1.5 years ago and Jonny still keeps in touch with us routinely. This is great so we know who to call when looking for a car for my daughter in about a year! More

First-Class Experience My spouse and I have been car searching for several months, and have been to many dealerships without luck. When we were referred by a friend to Buck My spouse and I have been car searching for several months, and have been to many dealerships without luck. When we were referred by a friend to Buck Chevy, we decided to check them out. It was by far the best customer service we have received during our search. Dan and Jeni were patient, knowledgeable and efficient when showing us cars. We decided to go with a Black Chevrolet Cruze. We left with a smile on our face, not only because we have an awesome new car, but because we felt like Dan and Jeni truly cared. Thank you so much, Buck Chevy! More

Very satisfied with Buck Chevy! I have purchased 5 vehicles from this dealership (and its predecessor) over the past 10 years. 3 of these have been from Jeni. Each time that I have I have purchased 5 vehicles from this dealership (and its predecessor) over the past 10 years. 3 of these have been from Jeni. Each time that I have dealt with Buck it has been a pleasureable experience. I always feel like I am getting a fair deal. There is always some give and take in every negotation but I have always walked out of the dealership happy. We have 2 Chevy's now that we plan to pass down to our kids in the coming years and will return to Buck for new Chevy's at that time. More

Love my new car! Thank you so much Dan and Jeni! We LOVE our Equinox! Thanks for making the process quick and easy, with our 2 toddlers running around the dealership, Thank you so much Dan and Jeni! We LOVE our Equinox! Thanks for making the process quick and easy, with our 2 toddlers running around the dealership, we greatly appreciate everything being hassle free! :) More

You guys are the best! Thank you so much for helping me buy my new silverado! I keep getting the best compliments on how nice the new truck is. Awesome job! Thank you so much for helping me buy my new silverado! I keep getting the best compliments on how nice the new truck is. Awesome job! More

Great experience buying my new Chevrolet. First time I laughed and relaxed while I bought a new car. What a great group of people at Buck Chevrolet. laughed and relaxed while I bought a new car. What a great group of people at Buck Chevrolet. More

Me and my wife had been getting the run around from several dealerships in the Massillon area. They all seemed to try and take advantage of our financial situation. We were referred to Jonny Dallas a several dealerships in the Massillon area. They all seemed to try and take advantage of our financial situation. We were referred to Jonny Dallas at Buck Chevrolet in Canal Fulton, just down the road. They saved us money, Jonny answered all of our questions, and overall it was a fun time. In and out with no pressure, and before we even bought the car, Jonny takes us for a tour and even signed us up for a rewards program there so we can get free car washes and save money in service! I would definitely recommend speaking to Jonny Dallas at Buck Chevrolet for your next car. Thanks again! More

We went to purchase a used car for our Granddaughter and besides that we left with a Chevy Equinox. Jeni and Dan made sure we had exactly what we wanted and gave us a very fair price. They treated us like f besides that we left with a Chevy Equinox. Jeni and Dan made sure we had exactly what we wanted and gave us a very fair price. They treated us like friends and made us very comfortable. I have been recommending to everyone I know to go to Buck. More