Bud Brown Volkswagen

service department In the past we have had issues with the service manager, so far with Kelly and what we have had wrong with our car it has been a lot better. In the past we have had issues with the service manager, so far with Kelly and what we have had wrong with our car it has been a lot better. More

First time buyer The process was painless, simple and quick. This is the first time buying a brand new car on my own. And I was pretty nervous. Corey, did a great job The process was painless, simple and quick. This is the first time buying a brand new car on my own. And I was pretty nervous. Corey, did a great job working with me and getting me the car I was looking for. More

Awesome Saturday Service In and out in under an hour, exceptional service, and clean waiting room. I had a chance to look at the new Passats, definitely coming back. In and out in under an hour, exceptional service, and clean waiting room. I had a chance to look at the new Passats, definitely coming back. More

Leases a Jetta Had to shop on a Saturday. All sales Associates were busy. Walked around the lot and Smokey asked if I needed help. I said yes and he went back to sho Had to shop on a Saturday. All sales Associates were busy. Walked around the lot and Smokey asked if I needed help. I said yes and he went back to showroom to find a Sales Associate. No one was available so Smokey asked what I was looking for and got keys to a Jetta. If he had not seen me I would have left and come back at a later time. I had another dealership that was pursuing me-probably would have headed to Lees Summits. When Smokey found out I was looking at a specific Jetta he went back to get the keys - he cane back with Sam who took over from him. More

Excellent experience for purchasing a pre-owned car. Most of my interaction with BB-VW was with Max Harrell. My car of choice was a Touareg TDI Executive that appeared to be in new condition. (Thanks Most of my interaction with BB-VW was with Max Harrell. My car of choice was a Touareg TDI Executive that appeared to be in new condition. (Thanks to Rick and Linda) With a SUV like that, I had a considerable list of questions before I was ready to purchase. (As it should be with a car of that complexity and cost). I visited Max on 4 or 5 different occasions before I had all my questions answered and I was ready to purchase. Max was exceptional to work with on each of my visits to the dealership with exceptional knowledge of the car and exceptional patience working with me on each and every visit. My highest regards to Max!! I did want an extended warranty for this vehicle and spent some time working with Kevin to get all the choices. He was able to present me with a few options depending on my expected annual mileage. Kevin was able to get me with the plan that matched my expected driving patterns the best, and saved me considerable $$ on the policy. Thank You Kevin. More

To buy a car But Brown is one of the best places to go for anyone they are very courteous to all people coming in I’m noticed. Brandon was excellent with us since But Brown is one of the best places to go for anyone they are very courteous to all people coming in I’m noticed. Brandon was excellent with us since it’s already done three checked up calls with us since we’ve had our vehicle in a weeks time. I would recommend bud Brown to anyone and I have already More

No high pressure just fair and honest prices When we arrived at the dealership, the sales manager introduced us to Max. Max showed us the vehicles that fit our requirements. Then he explained When we arrived at the dealership, the sales manager introduced us to Max. Max showed us the vehicles that fit our requirements. Then he explained and demonstrated the features of each prior to letting us test drive each style. He was very knowledgeable and helpful in choosing the right vehicle for our needs. There was no high pressure to buy or upgrade. More

Good service They gave me good service and they made me a good deal. They helped me with everything I needed and they were patient with anything i did. They gave me good service and they made me a good deal. They helped me with everything I needed and they were patient with anything i did. More

Easy purchase Went in wanting to test drive a car. They quickly put me in the car I was wanting to look at with no issues. The price was stated clearly and their we Went in wanting to test drive a car. They quickly put me in the car I was wanting to look at with no issues. The price was stated clearly and their weren't any gimics. Overall a good experience. More

Overall very happy Was over all one of the best experiences I have had buying a car They where very helpful, fast and easy to work with i would go back again or recommen Was over all one of the best experiences I have had buying a car They where very helpful, fast and easy to work with i would go back again or recommend a friend or family. More