Bud Brown Volkswagen

Unexpected Breakdown My car broke down early in the morning and Erica was able to work me in on short notice as well as schedule a loaner car to use to get back to work. S My car broke down early in the morning and Erica was able to work me in on short notice as well as schedule a loaner car to use to get back to work. Steve then took it from there and was friendly, straightforward and very efficient in getting my car repaired by the end of the day. An overall fantastic experience at the Bud Brown service department (just as I have come to expect!) Thanks to everyone for helping get me back on the road quickly. More

Great customer service all around, no-hassle pricing The dealership treats it's customers with respect and offers no pressure sales with transparent, no negotiation pricing. My salesman Eric was very wil The dealership treats it's customers with respect and offers no pressure sales with transparent, no negotiation pricing. My salesman Eric was very willing to work with me to find the ideal vehicle for me and took the time to answer all of my questions. The credit application could be completed online, and it took very little time with Kevin in finance to sign the paperwork after we arrived at the dealer to pick the car up. Eric followed up after the purchase to see if I had any questions or concerns. I feel confident I got the best car for me for the best price in the region. I called in twice to the dealer, and the receptionist was very friendly and promptly addressed my questions. Overall, Bud Brown offers the most stress free car buying environment I have personally seen. It was well worth the drive to the dealership. I would recommend them to friends and family, and I will return for future purchases. More

Service I love Bud Brown! Bud Brown is not the closet VW dealer to my home but I will drive to your location because of the amazing service I get every time I love Bud Brown! Bud Brown is not the closet VW dealer to my home but I will drive to your location because of the amazing service I get every time I visit. More

Quick, courteous and complete service. My courteous service agent took my car in right away and had it fixed within an hour. The price was fair and the service was complete and excellent. My courteous service agent took my car in right away and had it fixed within an hour. The price was fair and the service was complete and excellent. More

Easy car buying with honest, straight forward dealing We came into Bud Brown to drive a VW Atlas, their new 7 seat SUV. We had great service from Jason. He took the time to acquaint us with the features o We came into Bud Brown to drive a VW Atlas, their new 7 seat SUV. We had great service from Jason. He took the time to acquaint us with the features of the vehicle before pushing us to test drive. We ended up moving faster than we anticipated because we liked the product, got a fair value on our trade and the buying and delivery process was painless and even pleasant! More

Top notch experience The service department was professional, knowledgeable, nice and very helpful. My car was completed on time with a fresh wash and vacuum. Great work t The service department was professional, knowledgeable, nice and very helpful. My car was completed on time with a fresh wash and vacuum. Great work team! More

Very pleasant experience The salesman was very knowledgeable and let us know everything about the car he was selling us. Best experience buying a car so far. We will be back! The salesman was very knowledgeable and let us know everything about the car he was selling us. Best experience buying a car so far. We will be back!! More

Great! Very thorough and efficient! They took care of me and my car and although I had to return for a part, they were quick to get me in and out of the ser Very thorough and efficient! They took care of me and my car and although I had to return for a part, they were quick to get me in and out of the service department. More

Fantastic customer service Corey was very knowledgeable about the Volkswagen brand. I really appreciate his personable touch and friendly attitude. I enjoyed his service so much Corey was very knowledgeable about the Volkswagen brand. I really appreciate his personable touch and friendly attitude. I enjoyed his service so much I came back to buy another VW. More

Great customer service I have owned many VW's for many years and pretty knowledgable on what my car is worth, etc. I am not your typical female buyer. I was not planning on I have owned many VW's for many years and pretty knowledgable on what my car is worth, etc. I am not your typical female buyer. I was not planning on buying a new car the day I brought my passat in to get fixed, but I drove a loaner car and fell in love with it. My Passat had 70k+ miles on it so I was curious about pricing, etc. When I left, I had a new car that I love and will be loyal to Bud Brown in the future! More